Forum Replies Created
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AuthorPosts
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June 12, 2016 at 4:42 am in reply to: Trying to add content in Avia builder: existing and new content disappears #646782
Hey torstenw,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJune 12, 2016 at 4:40 am in reply to: Masonry gallery has dissapeared and how do I update LayerSliperWP?! #646779Hi,
we don’t need cPanel login, but FTP login. Please post login details here as private reply.
Best regards,
AndyJune 12, 2016 at 4:36 am in reply to: Different style sidebar standard and in combination with advanced layout builder #646777Hey Monique,
which one is the desired result for you?
Best regards,
AndyJune 12, 2016 at 4:29 am in reply to: Mobile Site Phone Number Area Background & Scroll Down a Few Pixels Off #646773Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
refer to: https://kriesi.at/support/topic/show-post-tags-under-posts/#post-425437
Best regards,
AndyJune 12, 2016 at 4:12 am in reply to: Generate new image size thumb in functions.php (child theme) #646769Hi,
we definitely recommend to work with this plugin:
https://wordpress.org/plugins/simple-image-sizes/Best regards,
AndyHi,
Please deactivate all plugins but WPML by OnTheGoSystems one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey Luisgasser,
if you need to customize your breadcrumbs then I would search a plugin with such a function. Maybe these ones are for you:
https://wordpress.org/plugins/wordpress-seo/
https://de.wordpress.org/plugins/breadcrumb-navxt/Best regards,
AndyHi,
your breadcrumbs seem to be in italian, so everything seems to work fine on your website. Could you fix it?
Best regards,
AndyHi,
super, das freut mich! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi,
glad you could solve it finally! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHey!
dann können wir da leider nichts machen, denn es scheint nicht am Theme selbst zu legen. Bitte frage im allgemeinen WordPress Forum nach woran es liegen kann. Auch dein Host könnte dir nützliche Informationen liefern.
Gruß!
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please deactivate the caching plugin and all other plugins as well. Finally clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
If that does not help then you need to delete all theme files completely via FTP again and get a fresh copy from your themeforest account afterwards.
Best regards,
AndyHi,
your website is unavailable to me. Can you check please?
Best regards,
AndyHi,
Please deactivate all plugins but wpml one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
please use different ticket for different questions and let’s stick to thread’s title only here. Go to https://kriesi.at/support/forum/enfold/ to open a new ticket.
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
it’s quite unclear to us what you want to achieve, but try this code:
.page-id-6156 .avia-menu-text { background-color: transparent; } .page-id-6156 #top #wrap_all .av_seperator_big_border#header .av-menu-button-colored > a { background-color: transparent; }A mockup showing the results you want to achieve would help us a lot (use imgur.com, dropbox).
Best regards,
AndyHi,
as far as I can see it there are already two columns in your footer:
So could you fix it already?Best regards,
AndyHi,
not sure where this headline is coming from, but we can handle theme related issue only here in this forum. Activate a default WP theme to check if this headline stays or not and let us know about your results. Maybe you’re using any template files.
Best regards,
AndyHey MargitW,
du kannst diesen Text ausblenden indem du diesen Code im Quick CSS Feld verwendest:
.screen-reader-text { display: none; }Gruß,
AndyHi,
great! We well keep this one open for you, so you can share your whole solution with us. Thanks!
Best regards,
AndyHi,
try this code for your logo on mobile:
@media only screen and (max-width: 767px) { .responsive .logo { display: block !important; float: right !important; margin-right: -200px !important; }} .header-scrolled .logo img { height: 40px; }and adjust as needed.
Best regards,
AndyHi,
I tried to login, but link doesn’t work. I don’t think that anyone from our team deactivated your plugins, because we always ask beforehand if we are allowed to do so.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
use this code instead:
/* * Register new icon as a theme icon */ function avia_add_custom_icon($icons) { $icons['weibo'] = array( 'font' =>'awesome', 'icon' => 'ue800'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1); // Add new icon as an option for social icons function avia_add_custom_social_icon($icons) { $icons['weibo'] = 'weibo'; return $icons; } add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);Best regards,
AndyHi,
alright. Let us know when we can access your backend to check the issue.
Best regards,
AndyHi,
both links are not working anymore. Can you check please? make sure that we always can check the elements in question please.
Best regards,
AndyHi,
follow the tutorial of the last link Vinay provided to you. Once you followed everything and enabled debug mode this way, you can use the new field for your shortcodes.
Best regards,
AndyJune 10, 2016 at 11:21 pm in reply to: Beiträge werden nicht angezeigt auf Beitragsseite (BLOG) #646419Hi,
bitte pro Problem/Frage jeweils nur ein Ticket eröffnen.
Leider fehlt der Benutzername zum WP Login. Den bitte noch hinzufügen.
Gruß,
AndyHey s3technik!
passiert der selbe Fehler ebenfalls mit einem standard Theme von WordPress?
Gruß,
Andy -
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