Hi,

I can’t see the issue when emulation iPad on my desktop browser, but I asked my teammate to check it. Please wait until he’ll reply to you.

Best regards,
Andy

Hi,

es kann sehr vieles die Ursache dafür sein. Du musst verschiedenes ausprobieren, um herauszufinden was genau es ist. Versucht zunächst all deine Plugins außer WooCommerce und German Market Plugins zu deaktivieren und schau, ob das Problem immer noch auftritt oder nicht. Du verwendest außerdem ein Caching Plugin, gehe in deren Einstellungen und wähle dort, das Caching komplett zu deaktivieren. Anschließend deaktiviere das Caching Plugin komplett, leere deinen Browser Cache und mache einige Male ein hard refresh. Gehe auch sicher, dass dein Server keinerlei Caching aktiviert hat und kontaktiere dazu deinen Host.

Bitte schick uns einen präzisen Link wo wir das Problem sehen und inspizieren können und ebenfalls Screenshots (imgur.com, Dropbox).

Gruß,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Also make sure that there is no caching activated anywhere on your website and/or server. Talk to your host about it and make sure any caching is completely deactivated.

Best regards,
Andy

Hey abzzyy,

I can’t see any white space, can you provide us a screenshots please? use imgur.com or dropbox.

Best regards,
Andy

Hey kelsangwangpo,

seems to big to really help you with this kind of customizations, but in general a widget inside header area is possible: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Andy

Hi,

I noticed that you have used a caching plugin. Activate it again and then go to your plugin’s settings page and temporarily deactivate the caching of your site. Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue. Keep every plugin deactivated while testing.

If that does not help, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

not sure which elements you’re referring to, but for your buttons the only solution which comes to my mind is to use individual “top” values for each button:

.avia-button-wrap.avia-button-center.avia-builder-el-15.el_after_av_textblock.avia-builder-el-last {
position: relative;
top: 21px;
}
.avia-button-wrap.avia-button-center.avia-builder-el-19.el_after_av_textblock.avia-builder-el-last {
position: relative;
top: 21px;
}
.avia-button-wrap.avia-button-center.avia-builder-el-23.el_after_av_textblock.avia-builder-el-last {
position: relative;
top: 21px;
}
.avia-button-wrap.avia-button-center.avia-builder-el-27.el_after_av_textblock.avia-builder-el-last {
position: relative;
top: 21px;
}

Adjust every top value as needed.

Best regards,
Andy

Hi,

deactivate your child theme and use default theme version, as well as any other customizations you’ve implemented so far, as I think that one is causing this issue. Keep all plugins deactivated while testing.

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hey Epic,

not sure what you’re talking about, but can you provide us admin access to have a deeper look please? Make sure to use newest theme version and keep all plugins deactivated to check if one is causing any issues.

Best regards,
Andy

Hi,

I get “Page not Found” error, when trying to open link you’ve provided. Can you check please?

Best regards,
Andy

Hi,

what exactly do you want to achieve? it’s not clear to me looking at your screenshot. I can’t find the menu points on your website link. Can you elaborate please?

Best regards,
Andy

Hi,

your search icon seems to be sticky next to your cart icon already: http://imgur.com/a/6scSm
So could you achieve this already?

Best regards,
Andy

Hey tlchase,

we have no experience with such a function in this plugin. What we support is compatibility, but for such an additional feature I think it’s best to ask the support team of The Events Calendar.

Best regards,
Andy

Hey Luisgasser,

normally you just need to set your WP language to German. Also it should be inside po/mo files as well. Can you provide a precise link showing it and admin access please? make sure to use newest theme version.

Best regards,
Andy

Hi,

I can’t see what you’re showing on your screenshot. This is what I see on my end: http://i.imgur.com/gtM0dlk.jpg
We need to be able to see what you’re talking about on our end, to be able to help.

Best regards,
Andy