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July 7, 2016 at 12:36 pm in reply to: Enfold-App demo – grid fixed background images not showing on iPad #657956
Hi,
I can’t see the issue you’re talking about on iPad screen size:
Looks totally fine to me. I also checked on http://ipadpeek.com/ but can’t see it neither. Again: can you provide us screenshots of the issue please?
Best regards,
AndyJuly 7, 2016 at 12:33 pm in reply to: What to change so Top Menu and Side Menu are Both Active #657951Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
please follow this thread: https://kriesi.at/support/topic/need-to-add-yelp-to-social-icons-header-footer-here-it-is-how-do-i-insert/#post-510626 and this: https://kriesi.at/support/topic/enfold-social-media-links-at-top-yelp/#post-290732
Best regards,
AndyHi,
try this code inside Quick CSS field:
#header_meta { z-index: 1; } #text-7 { top: -28px !important; left: 23% !important; }
and adjust top and left value as needed.
Best regards,
AndyHi,
are we allowed to deactivate all your plugins for testing purposes?
Best regards,
AndyHi,
du kannst ein Header widget hinzufügen: kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Gruß,
Andy@emm_loko
I created a test page and ALB is working totally fine. See private content.Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy@luichon
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.Best regards,
AndyHi,
use this code inside of Quick CSS field:
span.onsale { position: relative; top: -100px !important; } .inner_product_header_table h3, .inner_product_header_table .price { position: relative; top: 40px; }
and adjust the values as needed.
Best regards,
AndyHi,
I purged your cache. Then I deactivated all your plugins but WooCommerce by WooThemes. I hard refreshed your website and then I can see this:
So seems that one plugin is causing this issue.
Best regards,
AndyHi,
I tested it with kriesi.at and other Enfold websites and it worked fine. So we can’t reproduce the issue. However, we can’t offer support for 3rd party tools/plugins, as written in our support policy. Please ask GTmetrix about this issue.
Best regards,
AndygrouHey Steph,
sure, just wrap some media queries around this code. For more infos: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyHey Kvanto,
no, that won’t be easily possible. Why would you want to do this?
Best regards,
AndyHi,
would be best to use a new ticket for a different question/issue, otherwise it gets very confusing here.
“auto” value for padding does not work, so insert a number instead. Other values are working for me. Clear browser cache and hard refresh a few times.
Best regards,
AndyHey ejo14,
you already used this field for you phone number, so it’s not available anymore for any address. But check out this: kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
AndyHey studiotopo,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Also check out this: https://kriesi.at/support/topic/enfold-extremly-slow/#post-293663
Best regards,
AndyHey bacubanja,
use a color section element and go to “Section background” and look for “Background Attachment”.
Best regards,
AndyHi,
as already mentioned you need to deactivate Enfold’s lightbox. Then you need to search a plugin which is compatible as a lightbox plugin with Enfold.
Best regards,
AndyHey cblajos,
open different tickets for different questions/issues.
1.) Try this code inside Quick CSS field:
.container { padding: 0px; }
2.) Use this code:
.logo img { width: 490px; }
and adjust as needed.
Best regards,
AndyHey Slade,
not sure what you mean as I can’t see any issues on your website. Please provide us screenshots of the issues and add a precise link where we can see the elements in question.
Clear browser cache and hard refresh a few times. Check on another computer as well. Make sure host is not using any caching on your server.
Best regards,
AndyJuly 6, 2016 at 5:00 pm in reply to: tutorials on how to recreate the 'app' demo or the 'health' demo? #657614Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy@luichon
Please open your own ticket, otherwise it get’s too confusing. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem. Make sure to use newest theme version.Best regards,
AndyHi,
I tried to open page in question, but it’s password protected. Can you provide it to us please?
Best regards,
AndyHi,
please follow our instructions. Again: switch off caching, then deactivate your caching plugin as well as all other plugins. Let us know about your results. Afterwards we can do more testings. Let us know when you’re ready.
Best regards,
AndyJuly 6, 2016 at 4:51 pm in reply to: Enfold-App demo – grid fixed background images not showing on iPad #657601Hey wizard247,
not sure about which elements you’re talking about. Can you provide us screenshots of what you mean please? use imgur.com or dropbox.
Best regards,
AndyHi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
AndyJuly 6, 2016 at 4:45 pm in reply to: Changes to the way the Contact Form displays once it has been submitted #657595Hi,
I checked your contact form and it seems to be fine now when trying to submit it. So could you fix it already?
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy -
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