Page 190 – Support | Kriesi.at – Premium WordPress Themes

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Author

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July 12, 2016 at 2:49 pm in reply to: Gallery element: Description line break #659896

Andy
Inactive Moderator

Hi,

ich sehe nicht wo du den Line Break haben willst. Kannst du bitte Screenshots verwenden, um es deutlich darzustellen? verwende imgur.com oder dropbox.

Gruß,
Andy

July 12, 2016 at 2:47 pm in reply to: Layout builder not working #659891

Andy
Inactive Moderator

Hi,

still working for, I made a 2nd page with ALB.
Please clear browser cache and hard refresh a few times. Check on another computer as well.

Best regards,
Andy

July 12, 2016 at 2:44 pm in reply to: View Cart & Checkout buttons widget bug #659886

Andy
Inactive Moderator

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Best regards,
Andy

July 12, 2016 at 2:42 pm in reply to: Custom image float style CSS #659885
Andy
Inactive Moderator
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
July 12, 2016 at 2:40 pm in reply to: The state field is missing on the checkout. #659883

Andy
Inactive Moderator

Hi,

are we allowed to deactivate all your plugins for testing purposes?
Does it work with a default WP theme for you? please let us know about your results.

Best regards,
Andy

July 12, 2016 at 2:36 pm in reply to: LayerSlider is not working properly #659878

Andy
Inactive Moderator

Hi,

your slider is working for me totally fine now. Could you fix it already?

Best regards,
Andy

July 12, 2016 at 2:29 pm in reply to: My sidebar disappeared on my page? #659871

Andy
Inactive Moderator

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Andy

July 12, 2016 at 2:22 pm in reply to: Newsletter Mailchimp List not updating? #659865

Andy
Inactive Moderator

Hi,

you’re using a default Contact Form element instead of a Mailchimp Signup Form element.

Best regards,
Andy

July 12, 2016 at 1:53 pm in reply to: Woo commerce Product Grid #659841

Andy
Inactive Moderator

Hi,

can you provide us admin access please? we need to have a deeper look into it.

Best regards,
Andy

July 12, 2016 at 1:50 pm in reply to: Child Theme Issues #659836

Andy
Inactive Moderator

Hi,

well then check out with the guys from WPEngine, cause it works for us and it worked for thousands of other customers.

Best regards,
Andy

July 12, 2016 at 1:46 pm in reply to: Events Manager Pro captcha field style #659830

Andy
Inactive Moderator

glad you’re happy now @tangrainc1

Thanks a lot for your help @Guenni007

Best regards,
Andy

July 12, 2016 at 1:45 pm in reply to: Animation triggers late #659827

Andy
Inactive Moderator

Hi,

you can use Layout Elements and when editing them go to “Animation”.

Best regards,
Andy

July 12, 2016 at 12:25 pm in reply to: Custom background colour, font and font colour for Blog posts #659783
Andy
Inactive Moderator
Hi,

use this code instead:
```
.single-post .post-entry h1, .single-post .post-entry h2 {
font-family: Tenor Sans !important;
} 
```
Please use different tickets for different questions/issues, otherwise it gets very confusing here.

Best regards,
Andy
July 12, 2016 at 12:21 pm in reply to: Vimeo Video not embedding #659781

Andy
Inactive Moderator

Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

July 12, 2016 at 12:20 pm in reply to: Gallery element: Description line break #659779

Andy
Inactive Moderator

Hi,

send us admin access and tell us exactly where you want a line break. Provide us a precise link.

Best regards,
Andy

July 12, 2016 at 12:18 pm in reply to: Layout builder not working #659777

Andy
Inactive Moderator

Hi,

it does work fine for me, see private content.
Could you fix it?

Best regards,
Andy

July 12, 2016 at 12:17 pm in reply to: About the tabs #659776

Andy
Inactive Moderator

Hi,

it does work for me, as it’s orange now:

View post on imgur.com

Best regards,
Andy

July 12, 2016 at 12:14 pm in reply to: Gallery element: Description line break #659773

Andy
Inactive Moderator

Hi,

sorry, use a `<br>
` element for a line break.

Best regards,
Andy

July 12, 2016 at 12:12 pm in reply to: How do you create a Custom Header with 3 Columns – Enfold #659772

Andy
Inactive Moderator

Hi,

put in inside your child theme’s functions.php. It works for me and for thousands of other customers.

Best regards,
Andy

July 12, 2016 at 12:05 pm in reply to: The footer that behaves differently on different pages. #659765

Andy
Inactive Moderator

Hi,

alright, thanks. Let us know if you need some more help, we’ll let this thread open for you.

Best regards,
Andy

July 12, 2016 at 12:03 pm in reply to: add background, shadow and custom width for gridrow #659762

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

July 12, 2016 at 12:03 pm in reply to: Abstand Menü -> Logo #659760
Andy
Inactive Moderator
Hi,

bitte pro Frage/Problem jeweils ein eigenes Ticket verwenden.

1.) Nehme diesen Code:
```
.container.av-logo-container {
margin-bottom: 20px;
}
```
2.) Nehme diesen Code:
```
.sub-menu .avia-menu-text {
font-size: 20px;
}
```
Gruß,
Andy
July 12, 2016 at 11:55 am in reply to: Problem with menu bar position (avia-menu-fx) on the last item of the menu #659757

Andy
Inactive Moderator

Hi,

can you explain further please? what do you want to achieve? cause everything seems to be fine to me and I can’t see any issues at all.

Best regards,
Andy

July 12, 2016 at 11:53 am in reply to: Custom CSS for two custom widget headers? #659755

Andy
Inactive Moderator

Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

Best regards,
Andy

July 11, 2016 at 4:01 pm in reply to: NO follow link in menu #659388

Andy
Inactive Moderator

Hey studio7g,

refer to: https://kriesi.at/support/topic/add-class-no-follow-to-a-link/#post-475958

Best regards,
Andy

July 11, 2016 at 4:01 pm in reply to: Trouble creating Child Theme #659384

Andy
Inactive Moderator

Hey Arrastia,

check out this: http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Andy

July 11, 2016 at 4:00 pm in reply to: Product category between image and title #659382

Andy
Inactive Moderator

Hey mariajoensen,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

July 11, 2016 at 3:59 pm in reply to: Gallery element: Description line break #659379

Andy
Inactive Moderator

Hey lindapolak,

use one question/issue for one ticket only please.

Use a
element for a line break.

Best regards,
Andy

July 11, 2016 at 3:58 pm in reply to: Problem with menu bar position (avia-menu-fx) on the last item of the menu #659378

Andy
Inactive Moderator

Hey guillaume14,

not sure what you mean, as it seems to be totally fine for me:

View post on imgur.com

Can you provide us screenshots of what you see please?

Best regards,
Andy

July 11, 2016 at 3:56 pm in reply to: Individual Order in Page Sidebar Navigation #659372

Andy
Inactive Moderator

Hey JBlenkers,

can you provide us a precise link to #654850 please?

Best regards,
Andy
Author

Posts

Viewing 30 posts - 5,671 through 5,700 (of 17,336 total)

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