I see the issue on your end, but can’t reproduce it on our end. Easy slider is working fine for us. So something must cause it especially on your end. Please ask your host if they are using any kind of caching on your server and tell them to deactivate it.

Regards,
Andy

Hi,

we can’t reproduce the issue on our end, Instagram Widget is working totally fine for us and it seems that it’s working for thousands of other customers, too. So I still think that it’s caused by a conflict with a plugin or by any caching.

Again please switch off any caching, then deactivate any caching plugin. Finally clear browser cache and hard refresh a few times. Then deactivate all other plugins as well.

If that doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

we can’t reproduce the issue on our end and it’s working fine for thousands of other customers too. Seems that there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hey reneschuch,

die ID findest du in der jeweiligen Farbsektion. Am Besten du schaust dir dieses Tutorial dazu an: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

Gruß,
Andy

Hi,

have you got the same issue with a default WordPress theme as well?

Please ask WooCommerce support about it, as they know their plugin best.

Best regards,
Andy

Hi,

just add a left value to them:

img.avia_image {
left: 40%;
}

and adjust as needed.

Best regards,
Andy

Hi,

I can’t reproduce the issue on my end. Easy slider is working totally fine for me, when try to reproduce it. You are still using an old version of WordPress:

View post on imgur.com

so please update and let us know when you’re ready.

Best regards,
Andy

Hi,

use my code and add some media queries to it, so it will work on smaller screens only, like:

@media only screen and (max-width: 989px) and {
.responsive #top #wrap_all .slide-entry {
width: 100%;
}}

Adjust as needed.

Best regards,
Andy

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Andy

Hi,

really not sure what you want to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
A precise link showing the issue in question would help too.

If you want to hide the menu titles then use this code:

#header .mega_menu_title {
display: none;
}

Best regards,
Andy

Hey reneschuch,

also das müsste eigentlich recht einfach gehen, wenn du den Slider editierst. Schick uns Admin Zugang, wenn du damit konkret Hilfe benötigst (hier als private Nachricht).

Gruß,
Andy

Hi,

are we allowed to deactivate all your plugins for testing purposes?

Best regards,
Andy

Hi,

ja, du musst nur einmal bezahlen.

Ich glaube ich verstehe es immer noch nicht, denn ich denke immer noch, dass du das doch machen kannst mit einem Galerie Element innerhalb eines 2/3 Layout Elements.

Der Shortcode dafür hier:

[av_two_third first  min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='']

[av_gallery ids='2994,2985,2982,2973,2964' style='big_thumb' preview_size='portfolio' crop_big_preview_thumbnail='avia-gallery-big-no-crop-thumb' thumb_size='portfolio' columns='5' imagelink='lightbox' lazyload='avia_lazyload' custom_class='']

[/av_two_third][av_one_third  min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='']

[av_textblock size='' font_color='' color='']
Click here to add your own text
[/av_textblock]

[/av_one_third]

Gruß,
Andy

Hi,

führe das Update manuell via FTP durch (s. Link oben).

Gruß,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Afterwards please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Andy