Forum Replies Created
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AuthorPosts
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July 25, 2016 at 2:07 pm in reply to: Show Both Parent & Child Category on Blog Post When Child Category is Selected #664625
Hi,
does it work with a default WordPress theme for you? Sounds to me as a general WordPress question, instead of a theme specific one.
Best regards,
AndyHey dawiditaxi,
I see the same hover effect on both. Could you fix it already?
Best regards,
AndyJuly 25, 2016 at 1:58 pm in reply to: Remove paypall express checkout button + minor changes #664617Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Please send us precise links showing the elements on your screenshots.
Best regards,
AndyHey thumbdesign_OT,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Try to deactivate all plugins to check if one is causing this issue.
Best regards,
AndyHi,
it should work fine with WPML too, but you’re using an old version of the theme. Please update to Enfold v3.6.1.
Best regards,
AndyHi,
which snippets are no longer taking any effect? can you post them here please? so we could check what to do instead.
Best regards,
AndyHi,
use this code:
@media only screen and (max-width: 767px) { .avia-caption-title { display: none !important; }}
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
you can change padding/margin using this code inside Quick CSS field:
h3.av-special-heading-tag { padding: 0px 0px 0px 0px !important; margin: 10px 10px 10px 10px !important; }
Adjust as needed.
Best regards,
AndyJuly 25, 2016 at 1:06 pm in reply to: Headline Rotator Container not full width, tried the fix on previous thread but #664589Hi,
on the link you’ve provided I can’t find any headline rotator. Are you sure it’s the correct link with the elements in questions? I think admin access would be helpful for us. Post login credentials here as private reply.
A mockup showing the results you want to achieve would be awesome as well :).
Best regards,
AndyJuly 25, 2016 at 1:03 pm in reply to: AdSense overlaps blog content on mobile and dots display #664587Hey m,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
you need to go into your image folder and delete those images manually. Use the plugin Ismael mentioned to avoid unnecessary images in the future.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey eKMUch,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
for portrait mode only use these media queries:
@media only screen and (min-device-width: 768px) and (max-device-width: 1024px) and (orientation: portrait) { }
and insert your code inside the brackets.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
Andy@ShortieD
We need admin login to have a deeper look into this.
@Graknowles
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
add this code:
@media only screen and (max-width: 767px) { #header_meta { z-index: 1; } a.cart_dropdown_link { top: -75px; } }
Best regards,
AndyHi,
just use this code:
@media only screen and (max-width: 768px) { #socket .copyright { margin-left: 25%; }}
and adjust margin-left value as needed.
Best regards,
AndyJuly 25, 2016 at 11:37 am in reply to: Excerpt Length for Custom Excerpt on Post Grid / Post Slider #664552Hi,
when using ALB for blog posts you’re losing any WordPress’ default blog behavior. This means you have to do everything from scratch, including any excerpts.
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyJuly 25, 2016 at 11:31 am in reply to: Wie kann ich Text und Feld "website" für Kommentare entfernen / ersetzen? #664545Hey Stefan,
nutze diesen Code:
span.minitext { display: none; }
Das mit der Checkbox wird nicht einfach, da du dafür stark in das Theme bzw. in WordPress selbst eingreifen müsstest. Für weitere Infos: https://codex.wordpress.org/Function_Reference/comment_form
Bestimmt gibt es auch einige Plugins mit solch einer Funktion.
Gruß,
AndyJuly 25, 2016 at 11:27 am in reply to: Enfold Text Element Stripping Out Google Analytics Code #664543Hi,
that’s why I told you to use a Code Block Element instead.
Best regards,
AndyHi,
eventuell schon. Falls nein, dann sag uns gerne noch mal bescheid.
Gruß,
AndyJuly 25, 2016 at 11:26 am in reply to: Fixed mobile menu / #anchor links / mobile menu doesn't fadeout completely #664541Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
try this code inside Quick CSS field:
span.mega_menu_title.heading-color.av-special-font { display: none !important; }
Best regards,
AndyHi,
alright. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
use this code instead:
#top .avia-layerslider .ls-nav-prev:before, #top .avia-layerslider .ls-nav-next:before { background: transparent; }
Best regards,
AndyHi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
Andy -
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