Page 179 – Support | Kriesi.at – Premium WordPress Themes

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July 26, 2016 at 1:02 pm in reply to: WPML Compatibility isues #665268

Andy
Inactive Moderator

Hey devok,

I’m sure Kriesi is working hard to improve the theme and to improve compatibility issues with WPML. Thanks for being patient.

Best regards,
Andy

July 26, 2016 at 11:23 am in reply to: Style of some elements doesn't work in mobile version #665242

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

July 26, 2016 at 11:23 am in reply to: Multiple issues since WP 4.5.3 and Enfold 3.6 #665241

Andy
Inactive Moderator

Hi,

this thread is quite confusing. Please use different tickets for different questions/issues.

I checked http://choicebagging.staging.wpengine.com/part-categories/parts/h-l-stoker-parts/#tab-id-1 (hosted on WPengine) but can’t see anything wrong with your tab.

I also checked your other issue (shown in your screenshot), but can’t find it anywhere on your website. Please provide us precise links showing the elements in question, cause we need to be able to inspect them.

Please open new tickets for your issues.

Best regards,
Andy

July 26, 2016 at 11:16 am in reply to: Custom Headers for Woocomerce pages #665239

Andy
Inactive Moderator

Hi,

thanks guys for sharing your wisdom with us :).

Best regards,
Andy

July 26, 2016 at 11:14 am in reply to: Background image on iphone tablet not scale #665238
Andy
Inactive Moderator
Hi,

your background image is responsive, as you can adjust it as you need for different screen sizes. Just use this code:
```
@media only screen and (max-width: 767px) {
#av_section_2 {
background-size: 114% 75% !important;
background-position: 0px 72px !important;
}}
```
and adjust as needed.

Best regards,
Andy
July 26, 2016 at 11:03 am in reply to: Customize Blog Single Entry Post Background #665234
Andy
Inactive Moderator
Hi,

try this code:
```
.post-entry.post-entry-type-page {
position: relative;
left: -54% !important;
width: 205%;
padding-left: 35% !important;
padding-right: 35% !important;
}
```
and adjust as needed.

Best regards,
Andy
July 26, 2016 at 10:59 am in reply to: Phantom Background Image & Forced Box Layout #665233

Andy
Inactive Moderator

Hi,

I don’t see what you’re talking about on the link you’ve provided. As Ismael already said: Please provide precise links showing the elements in question and provide us screenshots highlighting what’s going on. A mockup showing the results you want to achieve would help a lot to make things clear for us.

Best regards,
Andy

July 26, 2016 at 10:51 am in reply to: problem with avia elements configuration dialogue box z-index in the dashboard #665227

Andy
Inactive Moderator

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

July 26, 2016 at 10:49 am in reply to: Customize text links in Enfold #665225

Andy
Inactive Moderator

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Make sure that Jetpack plugin is not using any caching.

Best regards,
Andy

July 26, 2016 at 10:38 am in reply to: Define/select sidebar widgets for 404 page #665220

Andy
Inactive Moderator

Hi,

alright, glad if you’re happy now.

Best regards,
Andy

July 26, 2016 at 10:38 am in reply to: Quick CSS vs style.css in child theme #665219

Andy
Inactive Moderator

Hi,

check out this tutorial: http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Andy

July 26, 2016 at 10:35 am in reply to: Background Video on Mobile #665217

Andy
Inactive Moderator

Hi,

vendors of mobile phones block autoplay of background videos on mobile.

Best regards,
Andy

July 26, 2016 at 10:33 am in reply to: Customize text links in Enfold #665215

Andy
Inactive Moderator

Hi,

I don’t see that you’re using this code inside your source code. Are you using any caching? if yes switch it off. If you still need help then send us admin access.

Best regards,
Andy

July 26, 2016 at 10:32 am in reply to: restaurant demo #665214
Andy
Inactive Moderator
Hi,

bitte pro Frage/Problem jeweils ein Ticket verwenden.

Gehe zu Enfold->Advanced Styling und mache dort deine Einstellungen für Schriftgröße im Main Menu.

Facebook button:
```
.av_header_transparency #header_main .social_bookmarks li a {
color: blue;
}
```
Kontaktformular:
```
.avia_ajax_form label {
font-family: inherit;
}
```
Best regards,
Andy
July 26, 2016 at 10:26 am in reply to: Enfold theme options not displaying #665210

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

July 26, 2016 at 10:24 am in reply to: Pages won't open and Theme changes won't save #665209

Andy
Inactive Moderator

Hi,

update manually via FTP: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Best regards,
Andy

July 26, 2016 at 10:23 am in reply to: How to change "Leave a Reply" text in comment section #665207

Andy
Inactive Moderator

Hi,

we can’t support any 3rd party plugins, so please ask plugin’s authors about it. They know their plugin best.

Yes, Enfold works fine for thousands of customers with Loco Translate and Poedit. Try to deactivate every other plugin to make sure none is causing any conflicts. Make sure to use newest theme version.

Best regards,
Andy

July 26, 2016 at 10:21 am in reply to: How to remove White Space after setting Header to HIDE HEADER? #665206

Andy
Inactive Moderator

Hi,

can you provide us a precise link showing that white space you’re talking about please?

Best regards,
Andy

July 26, 2016 at 10:14 am in reply to: AdSense overlaps blog content on mobile and dots display #665204
Andy
Inactive Moderator
Hi,

use this code inside Quick CSS field:
```
.googlepublisherpluginad {
padding-bottom: 31px;
}
```
and adjust as needed.

Best regards,
Andy
July 26, 2016 at 10:10 am in reply to: Problem with native wordpress gallery #665200

Andy
Inactive Moderator

Hi,

what’s wrong with them? they seem to work totally fine for me:

View post on imgur.com

What do you want to change?

Best regards,
Andy

July 26, 2016 at 10:08 am in reply to: Background Video on Mobile #665199

Andy
Inactive Moderator

Hi,

that’s right. Background video for mobile won’t work.

Best regards,
Andy

July 26, 2016 at 10:07 am in reply to: Problems with anchor position with fixed header #665198

Andy
Inactive Moderator

Hi,

yes there is and as already said it would require heavy customizations of the theme. Hire a freelance for such a job.

Best regards,
Andy

July 26, 2016 at 10:05 am in reply to: Website Moving when switching from Layerslider Page to another. #665196

Andy
Inactive Moderator

Hi,

it doesn’t happen for me on Chrome or Firefox. Please check on another computer as well.

Best regards,
Andy

July 26, 2016 at 9:59 am in reply to: Google Map Api #665192

Andy
Inactive Moderator

alright. Feel free to use the workaround, until Kriesi could implement a fix for this issue.

Best regards,
Andy

July 26, 2016 at 9:59 am in reply to: Define/select sidebar widgets for 404 page #665190

Andy
Inactive Moderator

Hi,

refer to: https://kriesi.at/support/topic/how-to-style-error-404-page-not-found-page/

Best regards,
Andy

July 26, 2016 at 9:57 am in reply to: Megamenu-Title problems #665185

Andy
Inactive Moderator

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

July 26, 2016 at 9:57 am in reply to: Customize text links in Enfold #665184
Andy
Inactive Moderator
Hi,

try this code inside Quick CSS field:
```
.row a.link-text {
border-bottom: 2px solid yellow !important;
}
```
Best regards,
Andy
July 26, 2016 at 9:50 am in reply to: Button hover advanced layer slider #665181

Andy
Inactive Moderator

Hi,

go to Enfold->Advanced Styling and choose to adjust “Main Menu”.

Best regards,
Andy

July 26, 2016 at 9:50 am in reply to: Quick help for configuration needed #665178

Andy
Inactive Moderator

Hey!

schicke uns einen präzisen Link zu den entsprechenden Elementen auf deiner Website, dann schauen wir was wir tun können.

Gruß!
Andy

July 25, 2016 at 2:56 pm in reply to: Strange responsive behaviour #664684

Andy
Inactive Moderator

Hey erwin_m,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy
Author

Posts

Viewing 30 posts - 5,341 through 5,370 (of 17,336 total)

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