Forum Replies Created
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Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Update your WordPress version as well.
Best regards,
AndyJuly 27, 2016 at 5:44 pm in reply to: Responsive mobile menu items not displaying and other mobile display issues. #665842Hi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHi,
you can do this using this code:
@media only screen and (max-width: 767px) { .responsive #top .cart_dropdown { right: 10%; top: 10%; margin: -23px 50px 0 0; }}
Adjust the values as needed.
Best regards,
AndyJuly 27, 2016 at 5:31 pm in reply to: Secondary Menu Background Color With Transparent Header on Mobile #665832Hi,
glad you could solve it and thanks for sharing. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
make sure your site does not get cached. Clear browser cache and hard refresh a few times.
If this does not help then please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey jochite,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
please use different tickets for different issues/questions:
1.) I activated Yoast plugin and could access Appearance->Menu without any errors. Could you fix it already? if not please provide screenshots of the issue.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJuly 27, 2016 at 5:17 pm in reply to: Enfold "breaks" Event Manager To and From Date search for events #665822Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I don’t understand. If you want it back how it was, then remove my code again.
Best regards,
AndyJuly 27, 2016 at 4:51 pm in reply to: Enfold "breaks" Event Manager To and From Date search for events #665816Hi,
the pro version is compatible with Enfold too.
Best regards,
AndyHi,
you could limit it to “more-links” only:
#main a.more-link { border-bottom: 3px solid #fff000 !important; }
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
I checked page in question and linking from one slide to another is working for me now. Could you fix it?
Best regards,
AndyHi,
you are using lots of plugins.Please deactivate all plugins but WooCommerce by WooThemes one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyJuly 27, 2016 at 3:13 pm in reply to: Enfold "breaks" Event Manager To and From Date search for events #665786Hey DigitalEssence,
we can’t support every 3rd party plugin, as written in our support policy, so you would need to ask plugin’s author about it. If he can’t help you, then we recommend to work with The Events Calendar plugin instead, as this plugin is compatible with Enfold.
Best regards,
AndyHey Kurt,
please send us real link of any threads you’re referring to.
Use this code:
.avia_codeblock input { color: #2d5c88 !important; }
Best regards,
AndyHey joarass,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
use this code inside Quick CSS field:
@media only screen and (max-width: 767px) { #advanced_menu_toggle { position: fixed; top: 35px; }}
and adjust top value as needed.
Best regards,
AndyHi,
I can’t open your links. It says “Not a secure connection”. Can you check please?
Best regards,
AndyJuly 27, 2016 at 2:58 pm in reply to: Header background color change & background image size proportion #665777Hi,
Ismael already provided to you a code to edit background-size. However, WordPress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHi,
did you switch off caching before you deactivate caching plugin? this is important, otherwise caching will still go on.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi,
pon en Enfold->General Styles->Quick CSS
Saludos,
Andy@Graknowles
Let us know if you still need help with this or not.Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
I still can’t see the issue. Where is it? Your fullscreen slider on the link you’ve provided seems totally fine to me:
Best regards,
AndyHi,
it seems to work for me:
No line breaks anymore between the thumbnails. Isn’t that what you wanted?
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy -
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