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Hi,
bitte hier ausschließlich Theme bezogene Fragen stellen.
Lade dir die neueste Version von Enfold in deinem Themeforest Account herunter und installiere es manuell: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Gruß,
AndyHi,
glad you figured it out. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
ich bekomme keine weiße Seite, sondern die klare Meldung, dass die Seite nicht funktioniert:
Bitte installiere WordPress neu.
Gruß,
AndyHi,
you need to adjust the height value of this code:
.acalog-permalink-container { height: 147px !important; }
With height: 147px it should work fine. Otherwise adjust as needed.
However, I don’t think this is a good approach for what you need. Maybe it would be best to work with accordion element instead. Otherwise I guess there is a plugin for such a function out there.
Best regards,
AndyHi,
wenn ich all deine Plugins deaktiviere und deinen Cache leere, dann funktioniert es.
Gruß,
Andy-
This reply was modified 8 years, 11 months ago by
Andy.
Hi,
for example if you use this code:
.rssSummary { font-style: normal !important; }
then you won’t have any italic text anymore.
Hope this helps.
Best regards,
AndyHi,
we need to find the cause for this issue, but we can’t reproduce it on our end. It’s also working for lot’s of other customers. So something outside of Enfold’s fault might cause this. To confirm this please activate a default WordPress theme and then use a plugin like this: https://wordpress.org/plugins/api-key-for-google-maps/. Check if it’s working for you or not. If it’s not working then we know that it’s not a theme related issue and you need to contact general WordPress and/or Google support about it.
Hope this will help to get closer to a solution.
Best regards,
AndyHi,
so now we definitely know that it’s not Enfold’s fault. If it would work with a default WP theme but not with Enfold, then Kriesi team has to worry about that, but when it’s not even working with a standard WordPress theme, then it’s obvious that it wouldn’t work with a theme like Enfold neither. Contact general WordPress support about this issue.
Best regards,
AndyHi,
der Unterschied ist, dass es keine gewöhnliche Seiten sind, sondern Portfolio Einträge. Wenn du dies verwendest, dann kriegst du diese Funktion automatisch.
Gruß,
AndyHi,
as I said this gets very confusing for us, which really does not help us to assist you. If you talk about thumbnails in this thread then stick to this topic and open a different ticket if you talk about next issue.
Please always use screenshots to show us what you’re talking about. Very difficult and time consuming for us if we have to scroll up to find what you’re talking about in one post. If you don’t want to post a screenshot again then send us the link of the post where we find the screenshots in question. Make things clear for us and help us to be able to easily assist you. Otherwise no one gets satisfied at all.
As far as I understand it you want to get 4 columns as in your old website, but I checked both websites and it they both have 2 columns:
Maybe it would be best if you just open completely new tickets and make things crystal clear for us, so we can help you in achieving what you want.
Best regards,
AndyHey Stefan,
kann kein Impressum auf deiner Seite finden. Wo genau ist denn der entsprechende Menüpunkt der nicht funktioniert?
Gruß,
AndyAugust 24, 2016 at 3:26 pm in reply to: unterschiedliche Darstellung der Bilder auf Desktop und Mobil-Version #677030Hey Andreas!
habe mir deine Website auf http://ipadpeek.com/ angeschaut und scheint alles in Ordnung zu sein. Bin mir aber auch nicht ganz sicher welches Bild du meinst. Screenshot wäre super.
Gruß,
AndyHi,
are we talking about google API Key or about your broken ALB?
Try to us an external plugin like https://de.wordpress.org/plugins/api-key-for-google-maps/ with a default WordPress theme and let us know if it’s working for you or not.Best regards,
AndyHi,
well, so now we know that it’s not caused by the theme, but Google API Key is getting blocked somehow, even with an external WordPress plugin. Try to activate a default WordPress and check if the WordPress plugin is working there or not. Let us know about your results.
Best regards,
AndyHi,
in deinem Backend von “Referenzen” kann ich das hier sehen:
Da ist also nirgendwo ein “Weiter” oder “Zurück” button von dir angelegt, daher wird natürlich auch keiner angezeigt. In deinem Video redest du davon, dass es in der Demo bei uns funktioniert. Kannst du bitte den Link dazu senden?
Gruß,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyAugust 23, 2016 at 1:17 pm in reply to: BMS "Please match the requested format qty" WooCommerce Measurement $ Calculator #676383Hey BierPlus,
layerslider is working fine for me on your shop page:
Please clear browser cache and hard refresh a few times.
Best regards,
AndyHey KlausR,
here you go:
.rsswidget { } .rss-date { } .rssSummary { }
Not sure what exactly you want to achieve, but inside brackets you can insert something like font-size etc.
Best regards,
AndyHi,
from which web user? please send us login credentials here as private reply.
Best regards,
AndyHey jimbo4372,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey Koung,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey siteraum,
seems that you already achieved it:
If that’s not the case then send us admin access and show us exactly where we should look at.
Best regards,
AndyHey Freek,
just create a “js” folder inside child theme and then put your custom .js inside of it.
Best regards,
AndyHi,
in line 868 you are using this:
`$output .= ‘<span class = “next_pagination”>’.get_next_posts_link(‘Next’).'</span>’;
$output .= “</$wrapper>\n”;but as Elliott mentioned it should be like this:
$output .= ‘<span class = “next_pagination”>’.get_next_posts_link(‘Next’).'</span>’;
$output .= “</$wrapper>”.get_next_posts_link().”\n”;
`
Best regards,
AndyHi,
I can see the email field with the buttons just fine on Safari:
Or about which elements are you talking about? please provide us screenshots to make things clear for us.
Best regards,
AndyHi,
this sounds like a caching issue to me. Please make sure that any caching is switched off, before you deactivate any caching plugin. Ask you host if they are using any caching on your server and tell them to deactivate it. Deactivate any other plugin too, to make sure none is causing any conflict.
Best regards,
AndyHi,
go to Enfold->Header-Mobile Menu and check/uncheck this:
Best regards,
AndyHi,
you are using a very old theme version. Please click on “Check manually” when try to update, then you will find Enfold in the list of the theme you can update. Go and install v.3.7.1.
Best regards,
Andy -
This reply was modified 8 years, 11 months ago by
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