Hey soundstrat,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

please stick to one question/issue only in one ticket. Otherwise it gets very confusing.

Good decision to do something else with your life which interests you more. What are you thinking about? I’m thinking about doing the same.
WPML is quite complicated, but if you learn it once, then it’s a quite powerful tool. I suggest to reach out to WPML support for questions about it. They know their plugin best.

Best regards,
Andy

Hi,

about which custom field are you talking about? can you highlight using screenshots please? use imgur.com or dropbox.

Best regards,
Andy

Hi,

I’m sorry, but I still can’t login:

View post on imgur.com

I asked the rest of our team to check.

Best regards,
Andy

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Andy

Hi,

alles klar, ist erledigt.

Gruß,
Andy

Hi,

you’re still using Enfold v3.5.4, so please update to Enfold v.3.7.1.

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Afterwards deactivate this plugin again and all other plugins, too. Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi!

gerne, und hoffentlich kriegst du es damit hin!
Lass uns in einem neuen Ticket wissen, wenn du wieder Hilfe mit dem Theme benötigst.

Liebe Grüße,
Andy

Hey!

nein, WooCommerce reicht bereits aus um die Demo zu installieren.

Gruß,
Andy

Hi,

the code Ismael sent to you works on mobile only (see media queries he used). For iPad adjust it to something like:

@media only screen and (max-width: 1024px) {
.avia-fullscreen-slider .avia-slideshow>ul>li {
    background-position: center center !important;
}
}

For more information about media queries refer to: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

thanks for the link.
1.) Use this code:

.avia-caption-content p {
padding: 30px !important;
}

and adjust as needed.

2.) Use this code:

.caption_framed .slideshow_caption .avia-caption-title, .caption_framed .slideshow_caption .avia-caption-content p {
border-radius: 20px;
}

and adjust as needed.

3.) Yes, you need to import it. Then you can use this code:

.avia-caption-content p {
font-family: 'heveltica neue thin';
}

Best regards,
Andy

Hi,

if you can’t or don’t want to build another site for responsive mode, then you can always hire someone for this job here for example: http://kriesi.at/contact/customization

Best regards,
Andy