Forum Replies Created
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AuthorPosts
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September 10, 2016 at 7:13 pm in reply to: Conflict Between Advanced Visual Editor & Visual Composer #684548
Hi,
Visual Composer Plugin is incompatible with Enfold theme unfortunately. You would need to hire a freelance developer to make it compatible for you. You can hire one here: http://kriesi.at/contact/customization
Best regards,
AndySeptember 10, 2016 at 7:11 pm in reply to: Page or Post – Advanced Editor Hanging for New Admin – Always Busy\ #684547Hi,
I deactivated all your plugins temporarily and then it worked again (s. test page in private content which I created with ALB). Deactivate all your plugins one by one to see which on one is causing this issue.
Best regards,
AndyHey shakshuka,
as far as I know you need to deactivate it inside your Mailchimp settings. It does not get controlled by the theme, as it is a Mailchimp function.
Best regards,
AndyHi,
use this code inside Quick CSS field:
#top .gform_wrapper input, #top .gform_wrapper select { color: white; }
Hope this helps!
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndySeptember 10, 2016 at 6:58 pm in reply to: Accordion Slider Mobile – 3 full width underneath each other #684541Hi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndySeptember 10, 2016 at 6:56 pm in reply to: Enfold + WMPL + WooCommerce – Can't translate product page #684540Hi,
as WPML writes:
As for the future WPML team is working on a new interface for translating texts in page builders. When this is ready, you will be able to use a single instance of the page builder, for all languages, and translate its texts with WPML.
So you need to wait until WPML team is ready for themes with page builders. I’m sure they’re working hard on it.
Best regards,
AndySeptember 10, 2016 at 6:50 pm in reply to: Chrome validation on woocommerce add to cart button #684539Hey koszachos,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Keep all plugins deactivated while testing.
Best regards,
AndyHi,
link you’ve provided does not work for me. Can you check please?
Best regards,
AndySeptember 10, 2016 at 6:42 pm in reply to: contact form sending auto reply to me instead of person that fills out the form #684536Hey honestgraphics,
link you’ve provided does not work for me. Could you check and come back to us please?
Best regards,
AndySeptember 10, 2016 at 6:41 pm in reply to: Internal Server Error Code 500 detected by Googlebot on 3 ENFOLD php files #684535Hi,
alright, we’ll wait for your response here.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndySeptember 10, 2016 at 6:36 pm in reply to: Move Category Meta Info below "Read More" Button in Elegant Style #684533Hi,
span.blog-categories.minor-meta { text-transform: none !important; font-size: 20px; }
For animated number use this code:
.avia-single-number { font-size: 20px; color: red; }
and adjust as needed.
Best regards,
AndySeptember 10, 2016 at 6:26 pm in reply to: Hi guys. My new enfold theme isn't being responsive #684530Hi,
I reinstalled Enfold for you via FTP and now it seems to work fine. Can you confirm please?
Best regards,
AndySeptember 10, 2016 at 2:52 pm in reply to: Medien werden nicht geladen und können nicht hinzugefügt werden #684508Hi,
remove any code one by one to check which one is causing any issue.
Best regards,
AndySeptember 10, 2016 at 2:52 pm in reply to: Enfold theme stopped being responsive: WordPress 4.6; Enfold 3.7.1 #684507Hi,
I get this message when trying to login:
“ForbiddenYou don’t have permission to access /wp-admin on this server.”
Best regards,
AndySeptember 10, 2016 at 2:50 pm in reply to: Box-Shadow or Border-Image in masonry gallery lightbox #684506Hi,
add this code into Quick CSS field:
a.avia_image.lightbox-added { box-shadow: #8B8B8B -4px 0px 10px -4px, #8B8B8B 4px 0px 10px -4px; }
and adjust as needed.
Best regards,
AndySeptember 10, 2016 at 2:46 pm in reply to: Fixed mobile menu / #anchor links / mobile menu doesn't fadeout completely #684504Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndySeptember 10, 2016 at 2:44 pm in reply to: Erweiterter Editor – Problem eines einzelnen Admins #684503Hi,
also hoffentlich hat es für dich geklappt? wenn du noch Hilfe brauchst diesbezüglich, dann melde dich gerne hier noch mal. Ansonsten gerne ein neues Ticket eröffnen bei einer neuen Frage.
Gruß,
AndyHi,
as this seems to be a WooCommerce issue and not a theme one, please ask WooCommerce support about it. I recommend to completely deinstall the plugin and reinstall it afterwards.
Best regards,
Andy@luxuryrealtygroup
I checked your backend again and although Yoast plugin is deactivated your ALB does not work. We can’t reproduce the issue on our end, so something must cause it especially on your end.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Keep all plugins deactivates while testing.
Best regards,
AndyHey MEXX!
it seems to be fine now:
Could you already fix it?
If not then please provide us admin access, so we can have a deeper look into it. Check if any plugin is causing this issue.
Cheers!
AndyHi,
ich würde mal Yoast Support darüber fragen, die sind für SEO etc. zuständig, denn soweit ich weiß gibt es Metatags bei Yoast einzutragen.
Lass uns in einem neuen Ticket wissen, wenn du eine direkte Frage bezüglich des Themes hast.
Gruß,
AndySeptember 7, 2016 at 3:46 pm in reply to: Erweiterter Editor – Problem eines einzelnen Admins #683213Hi,
hab so etwas noch nie zuvor gesehen. Wie wäre es wenn du einfach einen neuen Admin Account anlegst und dann diesen verwendest?
Gruß,
AndySeptember 7, 2016 at 3:44 pm in reply to: How to switch the color in mobile view of the secondary menu? #683208Hi,
try this code inside QUick CSS field:
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a, .responsive #top #wrap_all .av_header_transparency .sub_menu > ul > li > a, .responsive #top .av_header_transparency #header_main_alternate, .responsive .av_header_transparency #header_main .social_bookmarks li a, .responsive #top #wrap_all .av_header_transparency .phone-info.with_nav span, .responsive #top .av_header_transparency #header_meta, .responsive #top .av_header_transparency #header_meta li, .responsive #top #header_meta .social_bookmarks li a { color: black !important; }}
and adjust color as needed.
Best regards,
AndySeptember 7, 2016 at 3:42 pm in reply to: Setting some form properties when using Contact Form 7 and Enfold #683205Hey gschicht,
try this code inside Quick CSS field:
#top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select { width: 7%; }
and adsjut as needed.
Mockup showing what you want to achieve would help us a lot.
Best regards,
AndySeptember 7, 2016 at 3:39 pm in reply to: Enfold theme stopped being responsive: WordPress 4.6; Enfold 3.7.1 #683202Hi,
we are lots of different moderatos living in different countries. We need access for all moderators. So please make sure that you remove any blocking from your server, so we all can access without providing all our IP addresses.
Deactivate all plugins to check if one is causing this issue.
If this does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
Andy -
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