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Hi,
I checked your website on mobile, but can’t see anything wrong. Looks good to me, so could you fix it? please provide us screenshots of the issue, to make things clear to us.
However, please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyHi,
at first you’re using an old version of Enfold, so please update, maybe it helps in your case. Seems that the plugin is not compatible. You can hire a freelance developer to make it compatible for you: http://kriesi.at/contact/customization
However, why do you need such a gallery plugin? why not use Enfold’s default gallery function?
Best regards,
AndyHi,
I get “Page not found” error when trying to open link you’ve provided. Quite difficult to see what you want to achieve. Can you show us about which color section you are talking about please? screenshots would help. Basically you need to hide the fallback image on mobile and instead display a normal “Video” element from ALB. This video element you need to hide on desktop of course, so it will only be displayed on mobile.
I hope this helps.
Best regards,
AndyHi,
please refer to this links:
https://kriesi.at/support/topic/enfold-single-product-page-sidebar-will-not-appear-on-the-right/
https://kriesi.at/support/topic/single-product-page-sidebar-not-showing-up/#post-331433I hope especially the second link helps you!
Best regards,
AndyHi,
in Chrome I see this: http://i.imgur.com/10cwVSk.png
So it seems that you could fix it, couldn’t you? Please clear browser cache and hard refresh a few times if you don’t see it.We recommend to update to Enfold v3.8.
Best regards,
AndyHi,
it gets displayed fine for me on mobile: http://i.imgur.com/ljCxO89.png
Could you already fix it?
Best regards,
AndyHi,
video is showing up fine for me on table: http://i.imgur.com/Lbpnhm9.png
Could you fix it already?
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyHi,
you really need to play around with the box-shadow effect values, to figure it out by yourself. If you can’t manage to do it then we recommend to hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
are you talking about our home menu button? if yes simply remove it from your WordPress menu. For this go to Appearance->Menus and remove Home menu button from your menu.
Best regards,
AndyHi,
we probably already figured out why it’s not working for you and that’s why we told you to increase your php memory limit. This has nothing to do with our theme, but with your server settings. So please do not ask us how to do it, but your host. We are here to support you with theme issues only.
Again: try with a default WP theme to check if you have the same issue or not and let us know about your results.
Best regards,
AndyHi,
I already showed to you where to use a fallback image by my last screenshot. Here again: http://imgur.com/n529gwV. Simply insert an image for “Custom Background Image” and it will get used as fallback image. Hope this makes things clear for you.
Best regards,
AndyHi,
on both links there is already the same background image inserted, so it seems to you could fix it. Unfortunately there is no theme option to achieve this appearance of your logo on the footer. This would require custom work. Maybe you can achieve it when using Footer Widgets, or maybe when implementing your logo inside a socket which gets displayed over your footer.
Best regards,
AndyHi,
try this code inside Quick CSS field:
.avia-caption-title { margin-top: 295px !important; }Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
not sure about which transitions you’re talking about. Would be best to show us which transitions do not work for you, cause I can see that your slider seems to work fine for me.
However, please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyHi,
dann lag es nicht am Theme, sondern daran, dass du eine veraltete Version verwendet hast :)
Gruß,
AndyHi,
wenn es mit einem standard WP Theme ebenfalls auftaucht, dann wissen wir, dass es nicht an Enfold liegt. Wende dich also an den Autor des Plugins. Scheint mir als würde das Plugin einfach fehlerhaft sein. Deinstalliere es und installiere es anschließend erneut. Gehe sicher, dass du die neueste Version verwendest.
Gruß,
Andy@erikazeraschi
Glad problem is solved for you. Please open a new ticket next time.Best regards,
AndyHi,
verwende ein Plugin wie dieses hier: https://wordpress.org/plugins/artiss-transient-cleaner/
Falls es damit immer noch nicht klappt, dann führe das Update manuell via FTP durch: kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
AndyHi,
I checked http://wizs.com/, but I can’t find any header image there neither. Where is it? screenshots still would help.
Best regards,
AndyHi,
wenn du WordPress auf Deutsch umschaltest, sollte dein WooCommerce ebenfalls auf Deutsch erscheinen. Wenn dabei noch Problem auftauchen frage beim WooCommerce Support nach. Versuche es ebenfalls mit einem anderen WordPress Theme, um zu schauen, ob dort der gleiche Fehler auftaucht oder nicht.
Gruß,
AndyHi,
Use this code:
@media only screen and (max-width: 767px) { .stretch_full.container_wrap.alternate_color.light_bg_color.empty_title.title_container { background: transparent; } .breadcrumb-trail, .breadcrumb-trail a { color: black; }}Best regards,
AndyHi,
que bien que ya funciona y espero se queda todo bien para ti. Avisanos si necesitas ayuda con esto otra vez.
Best regards,
AndyHi,
delete all your existing API keys. Then create a new one, following these instructions: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Especially watch for Step 4.
Best regards,
AndyHi,
not sure what you mean. Can you provide screenshots illustrating what you’re talking about please? use imgur.com or dropbox.
Best regards,
Andy
