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Hi,
3.) I can’t see that there is anything wrong on mobile. It looks like this for me: http://i.imgur.com/uih6iyD.png
Could you fix it already? please provide us screenshots of the issue.Best regards,
AndyHi,
I checked 1.) but it seems you’re using LayerSlider already. I also checked 2.) but page is not available anymore.
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Also these are all image sizes for Enfold:https://kriesi.at/support/topic/enfold-image-sizes/#post-336176. Adjust them as needed.
Best regards,
AndyHi,
does this issue happen with a default WP theme as well? Please deactivate all your plugins and check again. Provide us admin access here as private reply, so we can take a closer look if you still need help with this.
Best regards,
AndyHi,
Polylang is known for causing conflicts, that’s why we recommend to use WPML instead. Deactivate ALL of your plugin, clear browser cache, hard refresh a few times and check again. If it still happens, then remove the product in question and then rebuild it again. What happens if you use only one tag for the product in question?
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
instead of this:
/* * add option to edit elements via css class */ // add_theme_support(‘avia_template_builder_custom_css’);use this in your functions.php:
/* * add option to edit elements via css class */ add_theme_support(‘avia_template_builder_custom_css’);Best regards,
AndyHey waveshaper,
I have no experience with a such a function. I guess you need to search a plugin by your own. Please note that we do not provide support for 3rd party plugins, as noted in our support policy.
Best regards,
AndyHi,
please open a new ticket for a new problem, otherwise it get confusing here.
I deactivated your plugins and then tried to change some settings of your styling and it worked fine for me. So it seems to be fixed for me.
Best regards,
AndyHi,
happy that @Guenni007 could help you.
Thanks so much Guenni!
Feel free to open a new ticket for another question/issue related to the theme. We are happy to support you.
Best regards,
AndyHey hyperbrand,
seems that the plugin you’re using is not compatible. If plugin’s author can’t help you with this, then we recommend to use WPML instead, cause it’s fully compatible.
Best regards,
AndyAs already said please open a new ticket. However, this sounds to me as a general WordPress issue, instead of a theme issue. Please stick to theme related issues in this forum only. Feel free to ask about general WordPress problems in the WordPress forum. I recommend to reinstall WordPress.
Best regards,
AndyHey mikebackhouse,
not sure if I understand fully what you mean. Which ones are not showing for you? can your provide us admin access please? so we can take deeper look into it. Post login details here as private reply.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyHi,
you need to change the correct thumbnails. You can also change them manually, see here: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176
Best regards,
AndyHi,
this is what I see when I open the product page you’ve created: http://i.imgur.com/88nNufT.png
So it seems to work totally fine for me and it seems that you don’t see it because you did not clear your browser cache.
Best regards,
AndyHi,
we can’t reproduce the issue on our end, so it will be difficult for us to help you. Seems something especially on your end is causing this. Please remove all of your customizations (css codes, etc.) to test if one is causing this problem.
Best regards,
AndyHi,
dann würde ich mich an das generelle WordPress Support Team wenden und dort erfragen was da bei dir los ist, denn wir können die ausschließlich mit dem Theme helfen.
Gruß,
AndyHi,
you can move your buttons with this code:
@media only screen and (max-width: 767px) { #top .avia-slideshow-button { left: 10px; }}Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
glad @2funky could help you. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
alright, glad you could find the cause of this problem. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHi,
this is what I see on mobile landscape: http://i.imgur.com/WKy1JmE.png
So your cart icon is still there for me. Where can we see the issue actually? please don’t forget to provide us screenshots. We need to be able to reproduce it to be able to support you.
Best regards,
AndyHi,
glad you could find a solution for you. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
can you provide us admin access please? post login details here as private reply.
Best regards,
AndyHi,
so what about adjusting the padding value? try something like 8px for example.
Best regards,
AndyHi,
it’s not about updating the theme, it’s about deleting all theme files and replacing them with a fresh copy from your themeforest account. So let us know when you’re done with it and still need help.
So only when adding a separator/whitespace below your google maps this issue is occurring?
Best regards,
AndyHi,
probably yes, so simply try to flush your permalink settings. For that open your permalink settings and click on “Save Changes”. Then clear browser cache and hard refresh a few times.
Best regards,
Andy
