Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

Hey Taryn,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :).

Please remove all your Google API keys and recreate them afterwards.

Best regards,
Andy

@vagator78
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Are we allowed to deactivate all your plugins?

Best regards,
Andy

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :). You can find one for example here: http://kriesi.at/contact/customization

Best regards,
Andy

Hi,

please use different tickets for different questions.

1.) Use this code:

@media only screen and (max-width: 767px) {
.responsive .logo img {
margin-top: 10px !important;
margin-bottom: 10px !important;
}}

2.) You can use a smaller font on mobile for it:

@media only screen and (max-width: 767px) {
#top .av-large-testimonial-slider .avia-testimonial-content {
font-size: 14px;
}}

Adjust as needed.

Best regards,
Andy

Hi,

glad we could help @mcraig77. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

If that does not help, then please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Andy

Hey mackerrow,

I can see that it works fine: http://i.imgur.com/H9N0etV.png

Please explain further and send us some screenshots highlighting the issue.

Best regards,
Andy

Hi,

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hey amyspearsgavin,

Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).

Also you could change Enfold’s image sizes manually: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

Best regards,
Andy

@Pas7o
Let us know if you still need help with this. Otherwise feel free to open a new ticket for a new questions.

Best regards,
Andy

Hey mcraig77,

where can we see the issue? can you send us screenshots to highlight it please? use imgur.com or dropbox.

Best regards,
Andy

Hi,

Best regards,
Andy

Hi,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue.

Best regards,
Andy