Forum Replies Created
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AuthorPosts
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November 4, 2016 at 2:05 pm in reply to: Customized background color of entire icon box and custom icon background color #708173
Hi,
quite difficult for me to get what you mean and know what you want to achieve. Would be much easier for us if you use screenshots and mockups to make things clear for us (imgur.com, dropbox).
Best regards,
AndyNovember 4, 2016 at 1:35 pm in reply to: Editing the layout of emails sent to me via Enfold Contact forms #708170Hi,
this is about default WordPress behavior and not about Enfold’s functions. Maybe this helps you: https://developer.wordpress.org/reference/functions/wp_mail/
However, we recommend to work with a plugin like Contact Form 7, if you want to have more control over this WordPress function.
Best regards,
AndyHi,
does it work for you with a default WordPress theme? or have you got the same problem there as well? please let us know about your results.
Best regards,
AndyHi,
you keep asking about WooCommerce question. We are here to help you with Enfold questions. Please continue to ask WooCommerce support about those questions. They know their plugin best.
Best regards,
AndyHi,
no, I’m sorry, there are so many plugins out there. Hopefully you can find the one with the functions you need.
Let us know in a new ticket if you have some more questions related to the theme. We’re happy to support you!
Best regards,
AndyNovember 2, 2016 at 4:24 pm in reply to: Issues with new left sidebar header layout and full-width elements #707211Hi,
I checked your page and it looked totally fine to me, so I assumed that you were viewing a cached version. I checked again and still can’t find any of the issues you were talking about. So can you make things clear to us please? you could use screenshots for example (imgur.com, drobpox), to show us what you’re talking about.
Best regards,
AndyHi,
finally I can open your link (http://www.booksmatter.fr/news/), but I can’t the accordion you were talking about. Where is it? I think screenshots could help to make things clear for us (imgur.com, dropbox).
Best regards,
AndyHi,
try to flush your permalink settings, by going to: Settings->Permalinks and click on “Save Changes”. So the issue does not happen with a different WordPress theme? Can you provide us admin login please? are we allowed to deactivate your plugins and switch themes?
Best regards,
AndyHi,
you did not select a shop page. Do it inside Woocommerce > Settings > Products > Display >Shop Page option. Those widgets will not work anywhere else, but in this page.
By the way: Please update the theme to the latest version.
Best regards,
AndyNovember 2, 2016 at 4:05 pm in reply to: Woocommerce Short Description not displaying correctly on category page #707191Hey zimbo,
I can’t find the product in question on the link you’ve provided. Can you check please?
Best regards,
AndyHi,
try this code inside Quick CSS field:
.avia_mega_div { width: 817% !important; right: -549% !important; }
and adjust as needed. Hope this helps!
Best regards,
AndyHi,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHi,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
However, I think it would be easier to search for a plugin with such a function. Not sure if we can help you with this customization.
Best regards,
AndyNovember 2, 2016 at 3:38 pm in reply to: Column Margin-Top -400px display not right on mobile device #707165Hi,
this is what I see on mobile version:
Which looks good to me. So could you fix it?
Best regards,
AndyHi,
I’m sorry but I have no experience with such a function and there are simply too many plugins out there :). I think it would be best if you try to google it by yourself.
Let us know in a new ticket if you have some theme related questions and we’re happy to help you out.
Best regards,
AndyHi,
that won’t be easily possible unfortunately. I think it’s best to use a simple WordPress plugin for this function.
Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyNovember 2, 2016 at 3:30 pm in reply to: RSS links return 404 for portfolio item – on 2 sites #707153Hi,
I noticed that you have used a caching plugin. Activate it again and open your plugin’s settings page and temporarily deactivate the caching of your site. Then deactivate it again, as well as all other plugins and finally please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyNovember 2, 2016 at 3:28 pm in reply to: Remove right sidebar on checkout/order-received page #707150Hi,
what about a plugin like: https://wordpress.org/plugins/display-widgets/
Or what is WooCommerce support saying about this? they know their plugin best, so I would ask them.
Best regards,
AndyHi,
it should be displayed automatically in two lines, if there are too many menu items.
Best regards,
AndyHi,
please check out our documentation about this issue: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I can see your social icons just fine (see screenshot in private content). So could you fix it already?
Best regards,
AndyHi,
probably it would be best to open a new ticket where you explain clearly what’s going on for you. It’s really quite confusing here. Check out this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Hopefully it’s what you want.
Best regards,
AndyHi,
please use a different ticket. Open one ticket for one question. Otherwise it gets too confusing here in our forum. Thanks for your understanding.
Please always provide us precise links showing the elements you’re talking about. Screenshots would help as well.
Best regards,
AndyHi,
Jordan already provided to you the link to a portfolio grid.
Best regards,
AndyHi,
use this code:
img.attachment-entry_with_sidebar.size-entry_with_sidebar.wp-post-image { display: none; }
Best regards,
AndyHi,
so add some media queries to your code, to make it work for smaller screen sizes: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyHi,
as Yigit already mentioned this won’t be possible. Please follow his instructions and use a code block element on the pages in question instead.
Best regards,
AndyHi,
at first please update your WordPress version. What is WooCommerce support saying about this? They know their plugin best, to it would probably the best place to ask this.
Best regards,
Andy -
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