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Hi,
this sounds like a you’re talking about a default WordPress’ function. Try it with another theme to check if you have similar results or different ones and let us know about them here.
Best regards,
AndyHey Triceratops,
tag pages are not controlled by the theme, but by WordPress itself. You would need to work with Wordpess’ Template function: https://codex.wordpress.org/Tag_Templates
Maybe a plugin like this could help you: https://wordpress.org/plugins/tag-pages/
Best regards,
AndyHi,
please try to create a child theme at first: http://kriesi.at/documentation/enfold/using-a-child-theme/
and then add the code for functions.php into your child theme.Best regards,
AndyHey dani808,
no images are loading for me at all (see private content, screeshot). Can you check please?
Best regards,
AndyHey kilimats,
your website is not loading for me properly. I can’t see any masonry at all. Can you check please?
Best regards,
AndyHi,
please talk about this with your host. However, I think using Contact Form 7 plugin would be the best option for you. It works well with Enfold.
Best regards,
AndyNovember 14, 2016 at 3:12 pm in reply to: Contact Form sends email with my email in both the "To" and "From" section #711994Hey golonkoy,
please make sure that you tried every step from here at first: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
AndyHi,
unfortunately there is not solution to this. XP is simply too old to get supported and the amount of users shrinks every day.
Best regards,
AndyNovember 14, 2016 at 3:09 pm in reply to: How to change font size and paragraph on blog pages only #711991Hi,
when I use this code, then footer does not get changed for me. I also checked your page and your footer looks pretty normal to me.
Best regards,
AndyHi,
this is about a default WordPress function and not about the theme itself. So check out this for example: http://www.wpbeginner.com/plugins/how-to-customize-wordpress-excerpts-no-coding-required/
Best regards,
AndyNovember 14, 2016 at 2:57 pm in reply to: On iPhone: EVENT info (left side of page) not viewable #711985Hi,
event details are displaying fine for me on iPhone: http://i.imgur.com/aCQ0aC2.png
Could you fix the issue? please clear browser cache and hard refresh a few times, if you don’t see it.Best regards,
AndyHey Vincent,
you could simply import the demo and replace it with your elements. However, there is no special way how it was done in the demo. So can you provide us a precise link, showing the issue please?
Best regards,
AndyNovember 14, 2016 at 2:52 pm in reply to: Fullwidth Sub menu avtive state li.current-menu-item is missing #711980Hi,
try this code:
#top .av-subnav-menu li a:focus { color: red !important; }
Best regards,
AndyHey JeeBar,
can you explain further please? not sure what the issue is about. Screenshots highlighting what’s going would help a lot I think. Please use imgur.com or dropbox.
Best regards,
AndyHey Carsten,
remove any custom code you’re using, to check if one is causing this issue. Also deactivate all plugins while testing. Clear browser cache and hard refresh a few times. Make sure that your host is not using any caching on the server.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
you could try to use an accordion element for this function inside your widget. At first enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and then use an Accordion Element inside a page with the functions you need. Then copy the shortcodes into your widget area (as text element).
Hope this helps!
Best regards,
AndyNovember 14, 2016 at 2:28 pm in reply to: Fullscreen slider video not working on mobile, need a workaround #711957Hey DylandeBruijn,
no there is not. It is restricted due to vendors of those devices. This might change in the future, but for now you can use a normal video element instead for mobile or a fallback image.
Best regards,
AndyHi,
make sure you’re using Enfold v3.8. Deactivate all plugins.
Try a default WP theme to check if you get similar results or not and let us know about them here.Send us admin access.
Best regards,
AndyHi,
use different tickets for different questions.
The only way I see so far would be by doing this: kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Hope this helps!
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyNovember 14, 2016 at 2:15 pm in reply to: My image on the color section is not responsive on mobile #711949Hi,
please use two tickets for two different issues/problems.
The login link you’ve provided does not work. Please check.
The code you mentioned looks fine. Play with different values, until it fits for you. Don’t forget to clear browser cache + hard refresh a few times, to be able to see your changes.
Check out this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
AndyHi,
go and edit your product in question. Scroll down and look for short product description (Kurzbschreibung des Produkts). Add your image there.
Best regards,
AndyHi,
Good that you already opened a new ticket for this issue. So I will close this one now.
Best regards,
AndyNovember 14, 2016 at 1:25 pm in reply to: Page "News" – No components shown when editing the page #711935Hi,
so could you fix the issue so far?
Please let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
now your banner is visisble to me and it looks good to me on iPad:
Best regards,
AndyHi,
you can define your shop page in WooCommerce->Setting->Display->Shop Page
I try to access your plugin page inside your backend, but it doesn’t work. Can you check please?
Best regards,
AndyHi,
this is expected behavior unfortunately. If you want to customize it, then you would need to hire a freelance developer for this job: http://kriesi.at/contact/customization
Also feel free to make a feature request for Kriesi here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyNovember 14, 2016 at 12:58 pm in reply to: Problem mit Bildern, dem Vollbild-Slider, den Kunden-Empfehlungen und Partner/Lo #711915Hi,
Eventuell sind einige Theme Dateien korrupt und in diesem Fall müsstest du alle Theme Dateien via FTP komplett löschen und dir hinterher eine frische Enfold Kopie von deinem Themeforest Account besorgen: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
AndyHi,
so why not simply use the function “turn off showing thumbnails for uploaded images”?
Seems that this plugin does not work well with the in build lightbox from Enfold. We can’t do much about it unfortunately. Maybe plugin’s author could help you. Tell him to deactivate it’s lightbox function, so you are able to just use Enfold’s lightbox.
Best regards,
Andy -
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