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Hey Epic,
please have in mind that we’re working on hundreds of different posts each day. So it will be almost impossible to remember what you’ve written in any other thread.
Also please keep in mind that we cannot provide you big customizations of the theme and this support we’re providing here is about basic things and if you have problems with our theme, which should not happen. So normally you would hire a freelance developer for this customization you want to achieve. However, I am making an exception for you right now.
To put your mobile menu inside header meta area instead of header main area and to remove your header main area on mobile, use this code:
@media only screen and (max-width: 767px) { #header_meta { z-index: 0; } #advanced_menu_toggle { top: -37px; left: -5px; } #header_main { height: 0px; }}
To adjust you slider’s height on mobile use this code:
@media only screen and (max-width: 767px) { .avia-slideshow.image_no_stretch li img { height: 200px !important; } ul.avia-slideshow-inner { height: 250px !important; }}
Adjust everything as needed.
Best regards,
AndyNovember 16, 2016 at 3:16 pm in reply to: The portfolio sort doesn't display any items in some categories #712922Hi,
I can’t find “servicios” or “ferias” on the link you’ve provided. To me sorting options work totally fine. Could you already fix the issue?
Best regards,
AndyHey cagraphicdesign,
use this code inside Quick CSS field:
@media only screen and (max-width: 767px) { .av-image-caption-overlay-center { font-size: 23px; }}
and adjust as needed.
Best regards,
AndyHey team_ubermedia,
try this code:
@media only screen and (max-width: 767px) { .responsive.html_header_top #header_main .social_bookmarks, .responsive.html_top_nav_header #top .social_bookmarks { right: -100px; }}
and adjust as needed.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyNovember 15, 2016 at 10:10 pm in reply to: Error In Structured Data: Insane Amounts Of Errors! #712636Hey TheUnum,
I think some of the errors could be solved by using a SEO plugin like Yoast plugin. However, make sure to deactivate all plugin, to check if one is causing some of the issues.
Also I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyNovember 15, 2016 at 10:04 pm in reply to: Catchable fatal error when use pages of search results #712632Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHi,
schön, dass du das Problem lösen konntest und danke fürs Teilen!
Gruß,
AndyNovember 15, 2016 at 10:03 pm in reply to: Menu, secondary menu, social icons and logo; Responsive resizing and aligning #712630Hi,
it would be best to open different tickets for different questions.
However, would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyNovember 15, 2016 at 10:00 pm in reply to: Is there any way to make the background image in a Color Section responsive? #712629Hi,
it seems you don’t get what responsiveness means. It does not mean that any theme in the world can know how you want your image to be displayed on different devices. Instead it means that you’re able to control it’s behavior on different screen sizes. So use the function of media queries, which Enfold is able to use, to do exactly that.
Let us know in a new ticket if you have some questions/issues directly related to our theme and we’re happy to support you.
Best regards,
AndyHi,
I get that you don’t like this default WP settings. Check out the link I’ve provided to you, as it’s about how to cutomize it.
Let us know in a new ticket, if you have a questions/issue directly related to our themes and we’re happy to support you.
Best regards,
AndyHi,
so please adjust the media queries as needed. Check this site for more information about landscape tablet etc.: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyNovember 15, 2016 at 9:53 pm in reply to: On iPhone: EVENT info (left side of page) not viewable #712623Hi,
this is not happening for me, no gap on desktop as you can see here: http://i.imgur.com/A7vgg8F.jpg
Best regards,
AndyHi,
alright, so let us know if you could move forward with this and let us know if you need help with it. We’re here to support you :).
Best regards,
AndyHi,
I deactivated all your plugins and then the content of lite in private section is working again. So one is causing the isue. Deactivate all one by one to find out which one is causing it.
Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHi,
this does not make sense to me and we can’t reproduce the issue on our end. So it will be very difficult for us to support you in this case. When I use a fresh installation of Enfold, my Easy Slider works totally fine. I can only explain this to myself, that you still have a corrupted version installed. Maybe your host is using any kind of caching on your server. But as you said, you’re using another installation of Enfold and it work fine for you. So something must cause it especially on your end, but unfortunately we can’t do much, cause we can’t reproduce the issue.
Best regards,
AndyHi,
you could remove the image on product detail page using this code inside Quick CSS field:
.single-product .wp-caption img { display: none; }
Hope this helps!
Best regards,
AndyHi,
as long as you have enfold’s lightbox function activated it will use those thumbnails to create enfold’s lightboxe of course. You could choose to deactivate enfold’s lightbox by going to Enfold->Theme Options->Lightbox Modal Window
Hope this helps.
Best regards,
AndyNovember 15, 2016 at 9:25 pm in reply to: setting a Background image in Enfold Wedding Theme #712606Hi,
it seems you don’t understand the meaning of responsiveness correctly. It does not mean that any theme in the world can know how you want your images to be displayed on different devices. Instead it means that you can control how your image displays on different devices. To conrol your background image in question you could also use % instead:
@media only screen and (max-width: 767) { html.html_boxed { background-size: 115% 100% !important; }}
Adjust it as needed.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyNovember 15, 2016 at 9:10 pm in reply to: Mailchimp newsletter form is not working anymore after Enfold theme update #712590Hi,
I noticed that you are using or have used a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue. Afterwards deactivate your cache plugin, as well as all other plugins, to check if one is causing this issue.
Also try to use a different mailchimp list.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Also deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHi,
try to control grid’s width on bigger screen sizes using this code:
@media only screen and (min-width: 1200px) { .av-layout-grid-container { width: 93%; }}
Adjust width value and media queries as needed.
Best regards,
AndyHi,
I checked the link you’ve provided and the filter seems to work fine. Can you explain further about the issues? you could also send us screenshots highlighting what’s going on. Please use imgur.com or dropbox.
Best regards,
AndyHey Antonio,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyHowever, there might be just some corrupted files and in this case please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Also try to deactivate all plugins, to check of one is causing this issue.
Best regards,
AndyHi,
If I understand the question correctly, every site will have different memory demand. That’s why WP allows to increase or decrease memory in the administration area from the WP_MEMORY_LIMIT by defining WP_MAX_MEMORY_LIMIT.
WP Codex: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
The more functions you use in WP, the more php memory limit you’ll need. Unfortuntely we can’t change or limit our theme, just because your host is not available to increase php memory limit for your current settings. If you want to take advantage of such an advanced theme like Enfold, then you need to search a host, which can handle it properly.
Best regards,
AndyNovember 15, 2016 at 12:45 pm in reply to: Show sociale media, seach and phone info in header is that possible? #712454Hi,
try this code:
.textwidget { position: relative; right: -160px; top: -38px; }
and adjust as needed.
Best regards,
AndyHi,
please open different tickets for different questions, otherwise our forum gets too confusing.
1.) Instead of changing position, I recommend to change styling. So you can use your quote as name and your actual name as subtitle. Use this code inside Quick CSS field:
#top .av-large-testimonial-slider .avia-testimonial-name { font-size: 35px; color: white !important; font-family: Arial; opacity: 0.7; }
For actual subtitle (your name) use this code:
span.avia-testimonial-subtitle.av_opacity_variation { opacity: 1 !important; color: red; font-size: 10px; font-family: Georgia; }
Adjust everything as needed.
Best regards,
Andy -
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