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Hey Boria20000,
refer to: https://kriesi.at/support/topic/google-indexing-the-enfold-theme-folders/
You could also use: https://www.google.com/webmasters/tools/removals?pli=1
Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyNovember 23, 2016 at 2:39 pm in reply to: Undefined index: index | ERROR MESSAGES AFTER SERVER CHANGE #715955Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyNovember 23, 2016 at 2:37 pm in reply to: Problem mit Bildern, dem Vollbild-Slider, den Kunden-Empfehlungen und Partner/Lo #715952Hi,
habe deine immobilien Seite als Vorlage gespeichert und dann eine neue Seite kreiert, wo ich den Inhalt der Vorlage geladen habe. Das scheint funktioniert zu haben. Das heißt du könntest deine Seite, die nicht funktioniert einfach löschen und dann eine neue erstellen. Hoffe das hilft dir!
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyNovember 23, 2016 at 2:33 pm in reply to: Move Product Categories widget below the product description in mobile view #715949Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :). You can find one here: http://kriesi.at/contact/customization
If you want to simply remove your sidebar on mobile, then we could definetely help you out.
Best regards,
AndyHi,
not sure what exactly you want to achieve, a mockup showing the results would help a lot. However, you can adjut height of columns by using this code:
.entry-content-wrapper.clearfix.standard-content { height: 690px; }
Adjust as needed.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
not sure what you’re talking about, as I can’t see any shrinking logo at all. Please provide screenshots showing the issue.
Best regards,
AndyNovember 23, 2016 at 2:19 pm in reply to: How to remove parallax effect from full width slider? #715937Hi,
I found a solution for you:
ul.avia-slideshow-inner { transform: none !important; -webkit-transform: none !important; }
Hope this works for you!
Best regards,
AndyHi,
so if it’s not working for you with a default WP theme, then best to check with general WordPress support about it.
Best regards,
AndyNovember 23, 2016 at 1:44 pm in reply to: Weird gaps and pagination problems with WooCommerce grid display #715913Hi,
simply deactivating your caching plugin is not sufficient. You need to switch off your caching function first, then deactivate the whole plugin, as well as all other plugins. Afterwards clear browser cache and hard refresh a few times.
Best regards,
AndyHi,
not sure what you want to show with your video, as it looks totally fine to me. However, I tried to check on your website, but can’t find any submenu, as shop menu is not available anymore. Please let us know when we can inspect the elements in question.
Best regards,
AndyHi,
I can’t see this issue on your website. We need to be able to inspect the elements in question, but they seem totally fine on my end. Make sure it’s not only a cache issue.
Best regards,
AndyHi,
unfortunately it won’t be easily possible as long as you’re using Masonry element.
Best regards,
AndyHey Marcus,
was du höchstens machen könntest wäre das hier:
.single-product-summary { width: 100%; }
Gruß,
AndyNovember 23, 2016 at 1:07 pm in reply to: Problem mit Bildern, dem Vollbild-Slider, den Kunden-Empfehlungen und Partner/Lo #715887Hi,
was hast du getan, dass es auf einmal nicht mehr funktionierte? also was waren deine letzt Schritte zuvor?
Versuche bitte noch einmal alle Theme Dateien via FTP komplett zu löschen, bevor du dir eine frische Kopie von deinem Themeforest Account herunterlädst und installierst.
Wenn es immer noch nicht klappt, dann schick uns FTP Zugang zu.
Gruß,
AndyHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyNovember 23, 2016 at 12:52 pm in reply to: NO FUNCIONA Layer Slider, AVIA, diapositivas de blog y testimonios #715880Hi,
ftp login does not work, please check!
Try again to delete all theme files completely, before getting a fresh copy from your themeforest account.
Best regards,
AndyNovember 23, 2016 at 12:47 pm in reply to: Enfold + wpml + url portfolio = problems permalinks base category portfolio #715876Hi,
please flush your permalinks by going to Settings->Permalinks->”Save Changes”.
Best regards,
AndyHi,
I can’t find any countdown element on the page you’ve provided. However, when I insert one, then it’s working fine: http://i.imgur.com/0W9s6FA.png
Remember to clear your browser cache after you’ve done some changes.
Best regards,
AndyHi,
still doesn’t work. I simply get a blank page when trying to open plugin’s page: http://imgur.com/a/oYj2U
For “Settings” page the same by the way. Can you check this please?Best regards,
AndyHi,
please use a Masonry element inside “Content Elements” of ALB.
Best regards,
AndyNovember 23, 2016 at 12:04 pm in reply to: Change "note" icon to "podcast" icon in post listing #715865Hey Elise,
check out this: http://kriesi.at/documentation/enfold/custom-social-icons/
and this: http://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/
Best regards,
AndyHi,
link you’ve provided does not work, but we need a precise link where we can inspect the elements in questions. Also please provide us admin access.
Best regards,
AndyNovember 23, 2016 at 11:58 am in reply to: Advanced Layout Builder for products doesn’t work #715862Hi,
login credentials are not working for me, can you check please?
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
image you’ve provided does not display, please imgur.com or dropbox instead. Does it work for you with a default WP theme? Anyway, seems that you need to search for another plugin with such functions. Hope you’ll find one which is compatible.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyNovember 23, 2016 at 11:51 am in reply to: Move Product Categories widget below the product description in mobile view #715856Hi,
please refer to: https://kriesi.at/support/topic/sidebar-rechts-single-page/#post-580220
Best regards,
Andy -
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