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Viewing 15 posts - 1 through 15 (of 15 total)
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  • in reply to: Layer Slider WP: SkinPath URL problem #695543

    Hi Ismael
    look at the private content

    in reply to: Layer Slider WP: SkinPath URL problem #693279

    Hi Ismael
    look at the private content
    thank you
    federica

    in reply to: Layer Slider WP: SkinPath URL problem #648737

    Hi Ismael
    i updated all slider from backend (myphpadmin)…now after many days user cannot display the layer 59.
    From table in phpmyadmin the data is correct all the url is [see 1. link in private] but in the source code of the browser I see the images loaded as [see 2. in private]……
    After I resaved the slider from dashboard wordpress the slide become visible…
    but I cannot understand why the theme or the plugin of the slider randomly load src images and skin as https://….
    The slider plugin has a cache management…is possible to clear the cache? Is possible the cache creates this kind of problems?

    Please could you verify.
    federica

    • This reply was modified 7 years, 7 months ago by Andy.
    in reply to: Layer Slider WP: SkinPath URL problem #643888

    Hi Ismael,
    l’m fixing to the 130 sliders controlling the url inserted in the date field Because They are inserted with the encoded backslash .
    The problem is related to guid of the Images, they stored the old urls ( https : // or old wp.ibtgroup.at ). So the layersliders get the same wrong urls and don’t manage them as relative.
    I tried to migrate site in a different server and test the replacement of the guid of the media with a search and replace plugin . All the site is rendered well but when i try to create a new page it seems there be some problems . I’ll continue to test and I keep you informed.
    Federica

    Thank you.
    Plese could you also verify why the same slider inserted as standard object in layout editor or with shortcode inserted in the code block has a different style?
    Thank you
    federica

    Thank you Ismael
    If i update this limit and then I update the theme I lost the updates? thank you federica

    in reply to: Layer Slider WP: SkinPath URL problem #640739

    Hi Ismael,
    we didn’t import the slides, but before publish the website we used the link address to allow the costumer the content insertion.
    Then we changed the url of the site from wp.ibtgroup.at to link in private and add to DNS level the alias link.
    I have already fixed all URL referements in the tables with the plugin “Search & Replace”.
    But after some days, the plugin layerslide resumes old urls .. and I don’t find this urls in the table of the layerslider or in files of the system.
    So I don’t understand how this plugin works.
    Please I need information to solve this problem definitively: I cannot ask to the customer to insert about 130 layers another time.
    Thank you federica

    • This reply was modified 7 years, 7 months ago by Andy.

    Hi Ismael
    for the last pages inserted we suggest to our customer this alternative solution but the customer want to use the stardard object.
    Furthermore using the shortcode the layer is displayed in different way (the arrows and the navigation buttons have with different color!)
    Could you verify the problem as soon as possible.
    Thank you
    Federica

    in reply to: Layer Slider WP: SkinPath URL problem #640172

    Hi Ismael
    look at the private content for the access.
    The use of this plugin (layerslider) is causing a lot of problems with the customer, which, randomly, is not able to display the sliders in some pages.
    We want that all code refer to link in private but, we don’t know why, some times the slider refers to images as shown in website link. None is accessing with these urls as administrator.
    And analysing the tables there aren’t rows that contains them.
    This morning I found the layerslider 66 that refer to the link. I saved it another time and than it started to work correctly. I cannot fix manually every morning the sliders!
    Please help us to solve this problem.
    Thank you.
    federica

    • This reply was modified 7 years, 7 months ago by Andy.
    in reply to: Layer Slider WP: SkinPath URL problem #639204

    Hi Ismael
    maybe I not explained well the problem.
    The case: we enter, as administrator, the web site with a hostname http://www.x.com and we create a layerslider. Then a user access the site with its alias http://www.y.com but the skinspath and the images source have links to the http://www.x.com and they are not URL relative as expected.
    In the same way if we enter as administrator with secure protocol https://www.x.com and we save the layerslide then the final user access the site
    http://www.x.com and cannot see the images because the code refers to https://www.x.com.
    The problem is that the layerslider plugin does not respect relative url setting.
    Federica

    in reply to: Layer Slider WP: SkinPath URL problem #638613

    Hi!
    Sorry for the late.
    The site is only one but there are multiple hostname dns entries that point it.
    But the problem is in the layerslider plugin that renders the slide without relative URL (even if the flag is enabled in the setting of each layerslide).
    We made a test in another website where we installed the enfold theme:
    We entered admin dashboard with https://xxxx, we uploaded one image, created one layerslide and inserted it into a page.
    Then, as anonymous, we visited the page with http://xxx and we verified that the source code referred the image with https://xxxx.
    The side effect is that user is not able to display slide because the browser stops the loading of the image for security reasons.

    Thank you.
    Federica

    in reply to: Layer Slider WP: SkinPath URL problem #616585

    Hi Josue
    see the private tab.
    thank you.
    Federica

    in reply to: Inserting javascript code into code block #598447

    Hi Jordan
    thank you. below the info

    in reply to: Inserting javascript code into code block #597948

    Hi Jordan
    please, could you remove the url link from public section: it’s a customer link generate for special use. thank you.
    I need to insert this code inside a specific page and not in the header. This code addes other html tags into the page and show an image and other objects.
    Thank you.
    Federica

    in reply to: Partner Element on mobile #583360

    Thank you Yigit,
    I solved the problem with a custom class on partner element and an entry in the custom css like this

    @media only screen and (max-width: 479px)
    {
    .customclass .slide-entry-wrap {margin-left:5px !important; margin-right:5px !important; width:45% !important;}
    .customclass .slide-entry { width:100%!important;}
    }

    because the slide-entry-wrap element divided however the elements of the first rows from the second one, so I prefer to couple two columns (entry-wrap) rapresenting the verticalized rows.
    Thank you very much.
    Federica

Viewing 15 posts - 1 through 15 (of 15 total)