HI MIke,
The server PHP limit has been increased to 300 seconds but it is not affecting the way the theme is loading when Woo Commerce is turned on.
Can you continue to help me troubleshoot this please?
Thank you

HI MIke,
Thank you for the reply.
When I switch to a different theme, the site works and loads as it should.
Does this not mean that the issue lies in a conflict with your theme?
It was working perfectly fine until the update to the new version.
Surely there has to be a better way to troubleshot this?
Thank

Hi Rikard,

Here is a lnk to the site:

Thank you for taking the time to look at this.
Regards

HI Mike,

Happy New Year and thank you for responding.

I do not want to use the Avia builder on another theme – I want to be able to switch between the default editor and the Avia Builder Editor without losing content – is that possible?

If you follow the thread above it appears that now I can switch between page content viewed on the AVia Builder and the Default editor without it disappearing – All that happens is that the short code appears –

Is it possible to do this for posts too? When I switch between the ones which were written in the Avia builder to the default editor, the actual content goes blank and is not view-able.

This is what I want to resolve.
And with the pages it would be ideal if I could switch and not have the shortcodes appear – but I understand that this is not possible.
Am I correct in that?

Many thanks

Hi Yigit,

I appreciate your time on this.
So if I wanted to switch theme, I would have all that shortcode included on pages which were built initially with the AVIA builder?
And one which were built in the Default would not?
Is that correct?

I also need to know why this is not working for POSTS? When I switch between layouts the text disappears. So if a post was created in the AVIA builder and I want to switch to the Default Editor, it vanishes, only to reappear when I switch back to the AVIA builder.
How can we fix this?

And was that debug mode something I would have changed along the way, or was that part of an update.
Again, I appreciate you being able to help me get clarity on this.
Thanks

• This reply was modified 6 years, 11 months ago by Amajjika.

By the way, I do not want to see shortcodes and all of the html behind thes cenes of the AVIA builder.
I want to be able to switch back to the default WordPress editor and still have my content there.
That is all I want…nothing more or less!!

Hi Yigit,

DO you have any input to the reason why I cannot switch between WordPress and the AVia builder without the content disappearing? That is actually why I started this thread.

I will follow the debugging instructions

Thanks

Hi Victoria,

I have switched to PHP 7.0 and there is no change.
I tried that previously and even went to version 5.6 in case that was causing the issue.
Are there any particular PHP Options or Extensions that need to be selected in order for this to work?

I will leave it on 7.0 for now and see if it makes a difference for you.
Thanks again

ello again,

Just to update you – I am able to go into SOME pages and switch between Default and Advanced.
So what you are saying John, is simply not true.

For eg. I can switch between these pages Default and Advanced with no loss of content in default:

These are but two to show it is possible.

Have you logged into the site to get a better understanding of the issue, or is this just a general hypothesis?
I would really appreciate someone taking a deeper look at this –

I repeat that this is NOT something which was a problem previously.
Now the site is buggy and I am unable to work as I need to, and switch between styles.
I cannot see what is causing the conflict on some and not on others.

Thank you again!

Hi John/Victoria,
So this is something which happened in the latest updates?
Is there going to be a fix made for this?
Many thanks again

Hi Victoria,

I have created a test page called 012345 TESTING and added your credentials.
You can see how when you switch the text disappears.

There also seem to be other glitches like text being distorted on certain occasions.
I am unable to replicate that issue right now

Regards