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Viewing 26 posts - 1 through 26 (of 26 total)
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  • Hey Ismael,

    Thanks for the quick reply! Sure, here’s a link:

    Have to admit I am not sure if I modified this myself because I have been workin gon this site fo over a year and my memory is failing me. ;)

    It would also be great to know how to remove the current post from the related posts section.

    Thank you!

    Have a nice day!

    Hi Kriesi team,

    I had the same issue, perfect solution. Thank you!

    Best regards
    Meike

    Hey again,

    just solved the issue myself apparently. I took out the (intentionally set) manual height of the blog, that solved the issue for the desktop version. At that point, the problem still occured when narrowing the browser window. I then took out the additional CCS we had added together – problem solved also in the tablet and smart phone version.

    Thank you for the great support anyway!

    Best regards
    Meike

    in reply to: Related blog posts – exclude currently viewed post #1298260

    Hey Nikko,

    thanks! I updated to 4.8.1 for now. No change, just that the header became huge (double size as well probably). The issue only occurs on the posts, not on the pages.

    Probably best to provide you with a temporary admin login. Would be grateful if you could have a look. Thank you!

    Cheers
    Meike

    in reply to: Blank space between header and breadcrumbs #1297126

    Hey Jordan,

    awesome, worked like a charm! Thank you so much!

    Best regards,
    Meike

    in reply to: Blank space between header and breadcrumbs #1296926

    Hey Jordan,
    so sorry! Now it works! :)

    Kind regards
    Meike

    in reply to: Page cannot be edited #1214009

    Hi Kriesi,
    sorry for the delayed reply. The problem is now occuring on two of my sites, both running Enfold.

    My provider is Strato. Called them several times and they assured me that the problem is not on their side and that it needs to be about the content on the website.

    Frontend works fine on both pages, backend is not editable with the error message mentioned above.

    Providing you with the login details of both pages in the private section.

    Thanks!

    Kind regards

    in reply to: Page cannot be edited #1184438

    Hi Victoria,

    deactivated all plugins one by one, did not do the trick unfortunately.

    The editing function keeps coming back for a minute or so sometimes, and then the same error message pops up again.

    Best regards,
    Meike

    • This reply was modified 4 years, 10 months ago by AlpseeDesign.
    in reply to: Page cannot be edited #1184098

    Hi Victoria,

    thanks for checking!
    Editing the main/start page still brings along the same issue though – please see the screenshot.

    Kind regards,
    Meike

    in reply to: Page cannot be edited #1183397

    Hi Kriesi,
    I would very much appreciate a reply to mine, the issue has not been solved yet and it’s a bit urgent by now.

    Thank you very much!

    Kind regards,
    Meike

    in reply to: Page cannot be edited #1181980

    Hey Rikard,

    thanks so much for the quick and helpful reply, and apologies – I was mistakingly assuming to be running the latest version of Enfold.
    So after theme and PHP update, everything was working like a charm.
    However, after some minor content editing, the problem reoccured.
    Feel free to use the login provided to check. Thanks!

    Best regards,
    Meike

    • This reply was modified 4 years, 10 months ago by AlpseeDesign.
    in reply to: Mobile sticky header hiding content #1175810

    Hi Victoria,

    thanks for checking and apologies – actually it’s true, it stopped behaving strangely. Might have been a cache issue, I suppose.

    Great theme, great support, thanks a lot for solving this! :)

    Best regards,
    Meike

    • This reply was modified 4 years, 11 months ago by AlpseeDesign.
    in reply to: Mobile sticky header hiding content #1174909

    Hey Jordan,

    thanks, that caused a definite improvement of the header behaviour already.

    Not quite there yet though – once one starts scrolling down on the mobile and the sticky header shrinks, it also moves down a little bit so the content shows above the header when scrolling down.

    Any hint on how to fix this so the header really sticks to the very top of the page?

    Best regards,
    Meike

    in reply to: Theme Update /API #1170300

    Hi Victoria,

    appreciate the quick reply, thanks!

    Just to make sure because I am paranoid about losing the content of my site while updating via sftp – which folders/files would I be replacing without losing the content?

    All the best,
    Meike

    in reply to: Contact form sends no-reply sender #1024528

    Update: The site is not offline anymore (this was a server issue which is now solved), but reports a php error (please see in private content)

    The slideshow on the starting page also seems to be affected by this.

    • This reply was modified 6 years, 2 months ago by AlpseeDesign.
    in reply to: Contact form sends no-reply sender #1024472

    Hi Kriesi,

    URGENT –
    I did not receive a reply yet and now THE SITE IS OFFLINE…!!!

    Since I am the only other admin and havn’t logged in for days…. please can you tell me what’s going on… the site neds to go back online asap of course.

    Best wishes,
    Meike

    in reply to: Contact form sends no-reply sender #1023937

    Hi Victoria,

    thank you for the recommended threads. I had tried the second one before, without success unfortunately, and the first one is a bit difficult to understand with the private replies in between and somehow beyond my level of technical knowledge, sorry.

    If it’s possible for you to log in and have a look, I would be very grateful!

    Warm regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #626539

    Hi Yigit,
    thank you very much, that was it. :)

    May I ask if there are any plans to improve your in so many other ways amazing theme so it can handle special characters in file names? There are so many people who do not know that they should not be using specials characters in file names, it will happen a lot I suppose. WordPress is a CMS built for non-professionals without programming skills and even in URLs special characters are okay by now so people are not paying much attention to this if they ever did at all.

    Thanks a lot for the great support and wonderful theme!

    Best regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #624268

    Thank you, here we are:

    Just to add, these are screenshots from Safari on a Mac, same or similar issue occurs on iPhones and several browsers, maybe good to run a cross-browser test with the links mentioned above.

    Looking forward to your reply!

    Kind regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #622142

    Strange – might be the exact problem I’ve been describing! :)
    To make sure, please can you let me know which email address to send the screenshots to, thank you.

    Kind regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #620493

    Hi Ismael,
    thank you for your reply!
    Not solved yet, please have a look at the screenshots from Safari on Mac right here, and it’s just one of several desktop browsers portfolio and blog do not run on properly.

    Appreciate your help, thank you!

    in reply to: Portfolio doesn't display on mobile devices #608991

    Hi Andy,

    thanks for your reply – the issue is not solved though. I get a lot of feedback also both from Windows and from Mac users (Safari) as well that the pictures in the portfolio and the blog sections do not load properly/completely/at all.

    Any solution found maybe in the meantime already?

    Looking forward to your reply and thank you, Kriesi team for an amazing theme otherwise!

    Kind regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #576644

    Hi Kriesi team,

    any news on the topic above? Thank you in advance!

    Warm regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #576002

    Hey Basilis,
    thanks for asking! Tried both – neither works.

    Regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #575895

    Hi again,

    update to 4.4.1 done, issue seems to remain the same though.

    Warm regards,
    Meike

    in reply to: Portfolio doesn't display on mobile devices #575871

    Hi Yigit,

    thanks for the quick reply. The theme is offering to update to WP 4.4.1 – is that okay to do as well? :o)

    Kind regards,
    Meike

    • This reply was modified 8 years, 10 months ago by AlpseeDesign.
Viewing 26 posts - 1 through 26 (of 26 total)