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Viewing 30 posts - 1 through 30 (of 39 total)
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  • in reply to: woocommerce.php error #1402127

    Hi Ismael,
    thanks for your reply. You didn’t find it because the plugin auto-deleted the file.php I’ve overridden it manually and all is fine now.

    Thanks so much for the great support, as usual.

    Best,
    Nadia

    Hi Ismael,
    thanks so much for your reply. This is very odd, No one accidentally deleted it… it simply disappeared, probably more of a plugin conflict as we had it in the past! Anyway… But our goal is to fix it ASAP.

    I’ve just managed to fix it by manually overriding the file as you advised. And everything is working well as before :)

    Many thanks for the support.
    Nadia

    • This reply was modified 1 year, 8 months ago by agavinho.
    • This reply was modified 1 year, 8 months ago by agavinho.
    in reply to: Uncaught Error: Syntax error, unrecognized expression #1306520

    Hi again,
    I’ve found the issue. It was caused by a new plugin.
    Please close this thread.
    All the best.

    in reply to: Uncaught Error: Syntax error, unrecognized expression #1306517

    Hi again, any thoughts on this issue?
    I’m still waiting on this thread guys…
    I just notice that that Fuldwidth submenu has the same issue :/

    Uncaught Error: Syntax error, unrecognized expression: #book’
    at Function.se.error (828k.js:3)
    at se.tokenize (828k.js:3)
    at se.select (828k.js:3)
    at Function.se (828k.js:3)
    at Function.s.find (828k.js:7)
    at S.fn.init.find (828k.js:3)
    at s.fn.init.S.fn.init (828k.js:3)
    at new s.fn.init (828k.js:7)
    at S (828k.js:3)
    at HTMLAnchorElement.<anonymous> (avia-footer-scripts-b6e8a2ae8b00a09137f35fb83a92f6a8.js:18)

    please help ASAP.
    Thanks in advance

    in reply to: Admin-ajax error 404 Editor not loading #1273341

    Hi team,
    This thread is solved now. The issue was coming from my host provider, thanks for the tip.

    Note: rebuilding the page from scratch is not effective because the issue appears a soon as leaving the page’s editor.

    Thanks a lot.
    Nádia

    in reply to: Admin-ajax error 404 Editor not loading #1273113

    Hi Victoria, have you even try to look into it? I’m just frustrated with your answer here. In meantime, I’ve looked at the suggested tread w the same issue and didn’t have any success (still give me the same error).

    How can you explain to me that I’m able to access some (Editor) pages and not others (3 pages to be precise) on the same website, this is happening, on my 3 other websites?

    Please help me with this. It’s not acceptable to have an issue with the theme’s editor and you aren’t considered to look further into the issue. Not to mention that I need to change my content and I’m unable to do it since the update.

    Thanks, I advance and LF to hear from you soon.
    Nádia

    in reply to: Updating failed – bugs on post/page #1229217

    Hi team,
    I’m getting the same error “Updating failed”. Block editor mode is on, so far I can only preview my changes but not make updates to any pages.

    Please help to fix this issue ASAP.

    LF to hear from you soon.
    BR,
    Nádia

    Hi Victoria,
    everything seems to be okay now.
    Thanks for the support.
    BR,

    Hi, we are facing the same issue today. And please help me fix it ASAP!!!

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.
    In this case, WordPress caught an error with your theme, Enfold….

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.2
    Current theme: Enfold (version 4.7.5)
    Current plugin: (version )
    PHP version 7.1.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 1570 of the file /home/caminh11/portugalnaturetrails.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php. Error message: Out of memory (allocated 67108864) (tried to allocate 20480 bytes)

    Best,
    Nadia

    • This reply was modified 4 years, 5 months ago by agavinho.

    Hi, I just found how to :). Thanks

    in reply to: Enfold theme languages #1219076

    Hi, I just figured it out. Thnks

    Hi team,
    Can you please guide me on how to have the theme (eng by default) to German(DE). turns out to be difficult to figure out.

    Thanks so much,
    Nádia

    in reply to: reCAPTCHA problem #1185712

    Thanks so much, Ismael.

    Have a great day.
    BR,
    Nadia

    in reply to: reCAPTCHA problem #1185131

    Hi Ismael,
    Sure you were able to send it because I temporarily remove part of code i told you above. This is how we’re running The website to preventing any downtime. Please check it again inside class-grecaptcha and help us figure it out asap.

    Thanks in advance,

    Nadia

    in reply to: reCAPTCHA problem #1184636

    Hi Ismael,
    just updated to the latest version and the issue still there ;/. Any thoughts?

    Thanks for the support,
    Nádia

    in reply to: reCAPTCHA problem #1178997

    Attention: I temporarily removed on class-grecaptcha.php(suggested by a moderator on a similar thread) the code below so we have the forms working until you look at it.

    if( 1 !== $result )
    {
    $response[‘alert’] = __( ‘Sorry, but the session time for this page has expired. Please reload the page.’, ‘avia_framework’ );
    if( true === $show_extended_errors )
    {
    $response[‘alert’] .= ‘<br />’ . __( ‘WP Nonce check failed.’, ‘avia_framework’ );
    }

    echo json_encode( $response );
    exit;
    }

    in reply to: ENFOLD LICENCE #1174979

    Hi Rikard,

    thanks I did that already.

    Best Regards

    in reply to: ENFOLD LICENCE #1173951

    Hi Yigit,

    this is quite confusing. I was expecting to do it on WordPress or setting tab…. how can I associate it to my new domain(in private)? I have the purchase code already.
    I really need to go live today.

    Thanks.
    Nadia

    • This reply was modified 4 years, 10 months ago by agavinho.
    in reply to: ENFOLD LICENCE #1173373

    Great Mike,
    can you print-screen where to put the purchase code please, so I go directly to it.
    Thanks in advance.
    Nadia

    in reply to: ENFOLD LICENCE #1173306

    Hi,
    I’m about to launch one more website w enfold theme, but this time I didn’t purchase the licence before ’cause I wasn’t sure if it would go forward w it. But know the website is almost finished and I want to purchase the license before launching it. Please advise how.

    Thanks so much.

    Nadia

    in reply to: Contact form failed delivering #1168742

    Dear team,

    This situation couldn’t have come in a more critical time has Christmas. If we can’t receive forms we lose money, and if we lose money with enfold we’ll have to find an alternative. Sure last updates must have screwed up something but we sure aren’t the only ones with this problem, as all our websites are presenting the same issue.

    Can you give us an update on what you’ve done so far? Please feel free to log in with the credentials above to sort out the problem here, and let us know if we can be of further help.

    Thank you in advance.
    Have a great holiday season, LFTHFY.

    Raquel

    in reply to: Contact form failed delivering #1168530

    Hi support, can you give us an update? Are you checking on this? This is a critical situation, please let us know you’re following up on this. Looking forward to hearing your thoughts.

    in reply to: Contact form failed delivering #1168097

    Hi team, any news on this? We’re not receiving forms, therefore losing money. Can you please fix this ASAP? Thank you in advance!

    in reply to: Website stopped loading #1166321

    Hey Mike, the issue is fixed!

    Thanks so much for the support :)

    in reply to: Website loading slow #1165847

    This has finally been fixed last evening by other plugin support. But I still see that our Social Profiles just disappeared – they are on functions.php and showing on the list, the error I detected when inspecting it:

    rel=”noopener noreferrer”><span class=”avia_hidden_link_text”>Instagram</span>

    Please see the screenshot: instead of having 5 social icons, you can only see 1(mail icon), if hover you can the links a there correctly the color as well – but missing the icons- It was here 2 days ago.

    It doesn’t look good and I don’t understand why these bugs are happening so often. we need a stable Website.

    Thanks a lot for the support.
    Nádia

    in reply to: Website stopped loading #1165498

    Hi Mike,
    This Enfold Theme is driving us crazy, now from all font icons aren’t showing. Please help us fix this. I this there’s something wrong w the scripts or code. This is a point where Dev Team needs to step up and find the real problem. It’s been 2 weeks already! NOT GOOD.

    LF to hear from you soon
    Nádia

    in reply to: Website loading slow #1165491

    Hey Victoria, I’m still waiting for your feedback on this :/

    in reply to: Website loading slow #1165234

    Hey Support,
    can you be quicker in answering us? This is timing consuming! It’s not ok to have small talks about this since we currently have no website !!!

    in reply to: Website loading slow #1165204

    Hey Victoria,
    this is not working at all. W the plugin disabled, website simply doesn’t load after the home page. At this time I beg You to login and see what’s going in on. We are facing this for 2 weeks now :(.

    Now is I see console is give me this error: JQMIGRATE: Migrate is installed, version 1.4.1 a0555a.js:55:552
    [AVIA-LOG] Hide Preloader (Fallback)

    LF to hear from you soon.
    Nádia

    • This reply was modified 4 years, 11 months ago by agavinho.
    in reply to: Website loading slow #1164815

    Hi Victoria,

    Exactly. Finally, someone is noticing same issue. Please feel free to log in w the credentials(private) and see what’s going on.
    WP version 5.3 , Enfold(4.6.3.1), PHP version: 7.1.33

    LF to hear from you,
    Nádia

Viewing 30 posts - 1 through 30 (of 39 total)