Tagged: form
On a website of a client I have made a form that comes with the Enfold theme. Never had any problems before, but now it’s not working. I hit send and then it looks like it sent, but no message appears and the client doesn’t receive an email either. A simple version of the Enfold form is on the contact page on the same website. There it works perfectly fine.
I had the PHP-version on 7.2, so I changed that to 7.0 and even 5.6. Cleared cache, but no changes. It still doesn’t work. What to do now?
Hey prissesje,
Please refer to this: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Rikard
Thanks Rikard, but I have tried all that. The contact form is working perfectly fine on the ‘contact’ page. It just doesn’t work on this page.
Hi prissesje,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria
Hi Victoria,
I have put the details below. THanks a lot!
Hi prissesje,
Can you please install this plugin
and check the log?
Best regards,
Victoria
Hi prissesje,
Can you please install this plugin
and check the log?
Best regards,
Victoria
Thanks. I installed it, did a test with the form again, no changes and it does not come up in the log.
Hi,
It seems that it is an issue with your hosting provider can you check with them please?
Best regards,
Basilis