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  • #988754

    On a website of a client I have made a form that comes with the Enfold theme. Never had any problems before, but now it’s not working. I hit send and then it looks like it sent, but no message appears and the client doesn’t receive an email either. A simple version of the Enfold form is on the contact page on the same website. There it works perfectly fine.
    I had the PHP-version on 7.2, so I changed that to 7.0 and even 5.6. Cleared cache, but no changes. It still doesn’t work. What to do now?

    #989027
    #989637

    Thanks Rikard, but I have tried all that. The contact form is working perfectly fine on the ‘contact’ page. It just doesn’t work on this page.

    #989787

    Hi prissesje,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #990314

    Hi Victoria,

    I have put the details below. THanks a lot!

    #990705

    Hi prissesje,

    Can you please install this plugin

    and check the log?

    Best regards,
    Victoria

    #990707

    Hi prissesje,

    Can you please install this plugin

    and check the log?

    Best regards,
    Victoria

    #991509

    Thanks. I installed it, did a test with the form again, no changes and it does not come up in the log.

    #992099

    Hi,

    It seems that it is an issue with your hosting provider can you check with them please?

    Best regards,
    Basilis

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