Viewing 15 posts - 1 through 15 (of 15 total)
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  • #987728

    Hi Guys,

    I noticed yesterday that I can not change the font sizes in the child options. Likewise the attitudes for the h1 etc. headings. In other words, I can change the values, but they will not appear on the website. I’ve been searching for the error for hours – without success. I disabled my plugins – without success. I am getting desperate.

    Update: Another issue:
    If I change settings under design / customizer they will be saved but not displayed on the live website.
    I’ve cleared the cache, deactivated WP Fastest Cache – no success.

    Update 2: I saved the child options via export as a textfile. I change the theme to the parent enfold and activate it, then i delete the child theme. The enfold parent theme works as expected. After testing i install the child theme and import the settings. But no success, the same as before. I am at a loss. I’ve created a Userprofile for Support if someone will help me.
    I have no idea what’s going on with my website

    Thanks a lot for helping me.
    Best regards, Markus

    • This topic was modified 6 years, 2 months ago by LFK.
    #988009

    Hey lackformkleber,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Is the child theme enabled? Are the setting set?

    Best regards,
    Victoria

    #988030
    This reply has been marked as private.
    #988451

    Hi,
    Sorry the login didn’t work for me, please check.

    Best regards,
    Mike

    #988457

    Hi Mike, try again pls with the link in private

    Best regards,
    Markus

    #988458

    Hello Mike,
    i’ve installed the plugin “Temorary Logins”.

    Hope this works.

    Best regards,
    Markus

    #988464

    Hi,
    Thank you for the login, the h1’s that I looked at are styled by the css hero plugin, this is why your child theme styles are not taking effect. I suspect this is also the case with your other choices.
    There should be no problem continuing to use the plugin, but I would recommend either using it for all of your styling or not at all to reduce confusion and having the different stylesheets working against each other.

    Best regards,
    Mike

    #988471

    Hi Mike, thank you very much for looking at my problem.
    But if i deactivate CSS Hero and want to change the fontsizes in the child options they do not work.
    If i aktivate the Enfold parent theme i can change the fontsizes correctly. with CSS hero or without.
    That’s what i not understand. The fontsizes are blocked.

    Best regards,
    Markus

    • This reply was modified 6 years, 2 months ago by LFK.
    #988483

    Hi,
    Can you tell us which font sizes you would like and we will assist with enforcing them.

    Best regards,
    Mike

    #988490

    Hi Mike,
    if i deactivate CSS Hero, went to Enfold Child / Options / General Options / Fonts / Default Theme content font size and change these values from 13 px to 25 px, save it and load the site new i see no difference. (i’ve cleared the cache before)

    if i make the same procedere with enfold parent theme i see the change of the font size very well.

    Best regards,
    Markus

    #988495

    Hi,
    I see that you had the “body” font size set to 13px in the Enfold Theme Options > Advanced Styling > Body
    The advanced styling typically overrides the general stylings, you also have many other fonts set there, perhaps that is the conflict.
    I tested by changing the “body” to “default” in the advanced stylings and cleared my browser cache. Please check.

    Best regards,
    Mike

    #988506

    Mike, it works like a charme! Yes, that was the issue!
    thank you very much for your great support, you made my day!

    A big THANK YOU!

    Best regards,
    Markus

    Ahh…. one last questtion please: I really don’t know how i ‘ve got these other (google fonts?) Can you tell me how to delete them from system?

    #988521

    Hi,
    Glad we could help :)
    Which “other” Google fonts? Do you mean all of the ones in the drop down list the advanced styling?

    Best regards,
    Mike

    #988522

    Yes Mike

    #988528

    Hi,
    The Google fonts are built in, and are only loaded when called.
    you can remove them with this code to the end of your functions.php file in Appearance > Editor:

    //remove google fonts
    add_action( 'init', 'enfold_customization_switch_fonts' );
    function enfold_customization_switch_fonts() {
    global $avia;
    $avia->style->print_extra_output = false;
    }

    but then you would need to add you own fonts.

    Best regards,
    Mike

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