Hello
Last week I startet to work with the “incarnation” theme, we buyed for our church. I think I destroyed it with some wrong manipulations. So I was looking for help. I tried to register with our purchase-Code and it worked, but I never got the E-Mail with the Username and the Password. When I tried to redo this process it didn’t work:
SORRY, BUT THAT ITEM PURCHASE CODE HAS ALREADY BEEN REGISTERED WITH ANOTHER ACCOUNT. PLEASE LOGIN TO THAT ACCOUNT TO CONTINUE, OR CREATE A NEW ACCOUNT WITH ANOTHER PURCHASE CODE.
Could you please help me to create an support-account and then with building our page?
Thank you very much. If you’re austrian, we can probaly communicate in german.
kind regards
Beat Brugger
Hi Beat Brugger!
Can you please post your user name, e-mail address and purchase code you used to register? You can use the private content field to hide the information for other forum users. We’ll then search for your user account. Probably the e-mail address in our database is invalid (i.e. typo).
Best regards,
Peter
Hey,
We have regenerated your password. Please see private content field for more info :)
Cheers!
Yigit
Hello Yigit
Thank you very much, i’m in! So I’ll ask for further Help in the incarnation-support.
Have a good day!
Cheers
Beat
Hi Beat,
You are welcome!
Sure, you can start new threads under Incarnation sub forum – https://kriesi.at/support/forum/incarnation/ :)
Best regards,
Yigit