Visual Artist demo mobile devices

Hi Ismael,

thank you for the links. I tried adding this code

.avia-bg-style-fixed, .flex_cell {
    will-change: transform;
}

but it does not change anything.

Don’t know what exactly participant mlebarron meant in his thread https://kriesi.at/support/topic/chrome-67-broke-backgroundfixed/#post-976384 by saying the following code worked for him:

Note: I fixed this by adding a custom class to each item that has background: fixed with the following css property 
will-change: transform;

Still don’t know how to solve. Really would appreciate all your help solving this issue.

Thanks a lot and kind regards,
Sophie

Hi Ismael,

yes, I did as per suggested in here https://kriesi.at/support/topic/playing-with-new-demos/:

1. Set the background attachment to scroll
2. Added the script to my Enfold child functions.php
3. Added the following code to Custom CSS
.bgfixed {
background-attachment: fixed !important;
}
4. Added custom class to the color-section: bgfixed

but it still does not work. I reset all the a/m steps. Please kindly find the URL and login details in private content box, it’s in maintenance mode.

Thank you for all your help in advance.

Kind regards,
Sophie

Hi Ismael,

thank you for your kind help. I am a little confused now. So I just have to add

.avia-bg-style-fixed, .flex_cell {
    will-change: transform;
}

in custom CSS? And what kind of custom css class attribute should I add to the elements?

Thank you for your kind help in advance.

Best regards,
Sophie

Hi Ismael,

okay, the background attachments show up “fixed” and I added the a/m “.avia-bg-style-fixed, .flex_cell” custom CSS without any script in my functions.php, but there is not showing up any image on iPad/iPhone now. And on desktop there are showing the images, but they do not scroll anymore like in your demo.

Your urgent help is really appreciated.

Kind regards,
Sophie

Hi Ismael,

I have an iPad Air 2. It is also not working on iPhone 6 Plus and Nokia 5 Android 8 Oreo. Please kindly find the FTP login details in private content box.

Thank you for all your help in advance.

Have a great day!

Kind regards,
Sophie

Hi Ismael,

just checked them again, they are working on my site. This is ftp not sftp, thus there shows up a query with a certificate that you just have to confirm. Hope this helps.

Kind regards,
Sophie

Hi Ismael,

thank you for the update. Can you please remove the a/m private data in your a/m thread, this should not be public and you should have used private content box for this. Okay, don’t know why it does not work on your side. Will create a new user and send it later on.

Best regards,
Sophie

Hi Ismael,

thank you for moving the info to private content box. I created new login credentials, they should work now (please see screenshots in private content as well).

Thank you for all your kind help in advance.

Best regards,
Sophie

Hi Ismael,

that’s spooky. I tested on 2 devices (2 MacBooks and 2 PC Desktops) connecting via private network as well as via mobile provider and each time it was working fine on my end.

Thus, please kindly find in private content box a link to my Dropbox with 5 screenshots showing the Filezilla settings. Here you can see that I was able to connect with the Host using the login data I provided you.

So, I hope you are finally able to login and help me with this issue.

Thank you for your kind help in advance.

Kind regards,
Sophie

Hi Ismael,

thank you for the update. Again, can you please remove the private data in your a/m thread to private content box, this should not be public and you should have used private content box for this.

Okay, still spooky. Can you please test again with FileZilla? Also, can you please send me your static IP?

If this should not work, you can close this topic.

Thank you and best regards,
Sophie

Hi Ismael,

thanks for your reply, I checked with my provider and they informed the login works perfectly.

Also, the provider advised that you have to accept the certificate when you try to login. Here, a popup window by FileZilla with a certificate appears that you have to confirm.

Both, the provider and me, do not have any Firewall; I have my own Virtual Server System.

May you can ask another Enfold supporter for testing?

Thank you and best regards,
Sophie