Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 6, 2018 at 8:36 pm #982231
    gonzobrum

    HI

    I’m setting a woocom shop and we have a masonry gallery of the shop products. But in that gallery there’s this rogue “Personalised frame names” link, and for the life of me I can’t figure where it coming from? It links to :

    /?post_type=tm_global_cp&p=3162

    The page / post it links to is not even there???

    Thanks for the help guys.

    Terry

    July 7, 2018 at 12:50 pm #982430
    Rikard

    Hey Terry,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 9, 2018 at 10:02 am #982980
    gonzobrum

    Thanks Rikard

    Here’s the login details.

    You’ll see the “personalised frame name” heading just above the “street sign ” product.

    Home

    Thanks for the help :)

    Terry

    July 9, 2018 at 1:33 pm #983094
    Rikard

    Hi Terry,

    Thanks for that. Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Note that you might have to delete the old version of the theme before uploading the new version.

    Best regards,
    Rikard

    July 9, 2018 at 2:18 pm #983107
    gonzobrum

    hi Rokard

    It states that I already have the latest version installed (4.9.7) is that correct?

    July 9, 2018 at 3:47 pm #983161
    gonzobrum

    sorry I mean

    No Updates available. You are running the latest version! (4.1.2)

    July 9, 2018 at 5:35 pm #983258
    Victoria

    Hi gonzobrum,

    Here is a thread for you to consider
    https://kriesi.at/support/topic/theme-updates-not-showing-in-wordpress-updates/page/2/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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