Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 30, 2018 at 7:45 pm #979622
    guidocortez

    Hello,
    We have been using this theme successfully. Currently we are having some problems which we are posting here on different topics.
    One of them is that Google Map not showing a particular place even after having a successful API connection.
    We have tried to insert the place name as ‘Pampanga’ to see if that fetches the co-ordinates by unfortunately it doesn’t. We want actually to show our Contact Form address ” Unit 3, Calsa Arcade 2, Olongapo – Gapan Road Cor. Lazatin City of San Fernando Pampanga” but unfortunately that is also not possible at this moment. Can you please let us know why we are having this error: https://prnt.sc/k17qv0

    Another issue is the Contact Form not sending the mail properly. I just tested the form a while ago with a demo data but nothing is being sent.
    Kindly have a look and let us know your thoughts about it.

    Regards

    July 1, 2018 at 10:40 am #979781
    Rikard

    Hey guidocortez,

    We need a URL to be able to login to your site.

    Please refer to this for your email problem: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    July 1, 2018 at 6:57 pm #979883
    guidocortez

    Oops! Sorry, here it is: http://balikpinasbaliksaya.com.ph/wp-admin/

    July 3, 2018 at 10:00 pm #980783
    Dude

    Hi,

    Please check if the “Maps JavaScript API” is enabled and not restricted. If you have trouble translating addresses into geographical locations, please verify that the Google Maps Geocoding API is enabled in the Google Maps API Manager. This tutorial video (starting at 0:37) demonstrates how to activate the apis: https://youtu.be/WlhULYTRqHM?t=37s

    Best regards,
    Dude

    July 4, 2018 at 8:51 pm #981341
    guidocortez

    ok , will check it out for sure!
    Can you help regarding the contact mail not sending issue?

    July 5, 2018 at 9:33 pm #981745
    guidocortez

    I did the changes mentioned but getting these errors.
    a. For Google Map see this: http://prntscr.com/k30nl9
    b. Installed Contact Form 7, found this error: http://prntscr.com/k30o5d
    which says”There was an error trying to send your message.”

    Kindly check this out.
    Thanks

    July 6, 2018 at 1:35 pm #982054
    Victoria

    Hi guidocortez,

    Can you please check server log for error with the email?

    Best regards,
    Victoria

    July 6, 2018 at 2:35 pm #982073
    guidocortez

    Hi,
    We have embedded the map instead.
    No debug log showing up for the contact form 7 issue.
    Thanks!

    July 8, 2018 at 5:13 pm #982730
    Victoria

    Hi guidocortez,

    Best regards,
    Victoria

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