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AuthorPosts
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June 28, 2018 at 7:00 pm #979011
Looking for a go to person to help with issues with our site..
June 28, 2018 at 7:10 pm #979013Hey Richard,
What issues are you currently having?
Best regards,
Jordan ShannonJune 28, 2018 at 7:35 pm #979026Many… all started a few days ago
Nothing or very limited seems to work in the dashboard, even the enfold theme you can only get the same screen
Media Library is blank yet images are in product but not on the website
When you click on update in the dashboard it takes you to the website search page
Backup/restore stopped working
Warnings from google in chrome
Probably easier to have a wonder round the dashboard to seeThank you for contacting me
June 28, 2018 at 7:43 pm #979028Hi,
Have you attempted theme and WordPress re-installation?
Best regards,
Jordan ShannonJune 28, 2018 at 7:48 pm #979030no not yet, was hoping not to, i’d have to learn the process
June 28, 2018 at 7:59 pm #979035Hi,
You would have to do the WordPress install via the hosting service you utilize. As for the theme update process the following doc can be followed:
But this would follow the WordPress update.
Best regards,
Jordan ShannonJune 29, 2018 at 7:56 am #979202I typed in google kuna customs then clicked on my homepage link but got this result, not my site so i’d say now i’ve been hacked
July 1, 2018 at 6:43 am #979693Hi Richard,
Did you try the suggestions Jordan posted in this thread and the suggestions that I have posted in your (4?) other threads? If you need help from us then you need to follow our suggestions, if not then you can find freelancers or support services online. For instance: https://underconstructionpage.com/wordpress-maintenance-services/
Best regards,
RikardJuly 5, 2018 at 4:09 pm #981650I got my host company to reinstall wordpress again
Thank you
July 5, 2018 at 7:39 pm #981707Hi,
Great! Did you need further help with this topic or shall I close?
Best regards,
Jordan ShannonJuly 5, 2018 at 7:51 pm #981716You can close it please Jordan
Thx
July 5, 2018 at 7:56 pm #981720Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
- The topic ‘3rd party person to help with the IT of the site’ is closed to new replies.
