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Hello,
I failed update from Enfold 4.2.6 to 4.4.1. Under the “Enfold Theme option” it doesn´t find any update. Under the WP Dashboard, it says there is an update, but I get every time a Timeout. (Server log under the private Content) I disabled all Plugins and it is still not possible to update. What I am doing wrong?
thanks for your help!WP 4.9.6–de_DE
PHP 7.2Hey dorianadabei,
Since you are having problems without updating Enfold via theme options, try updating it manually via ftp, access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and delete the ‘enfold’ folder.
Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’.
For detailed easy to follow step by step instructions please check our documentation section.
Best regards,
NikkoHello Nikko,
thanks for your fast reply! I also tried it over FTP, but if I choose this way, all my configurations from Enfold are gone. In the documentation is also a part where I can update single files, but I don´t know which files are to update to keep my chances and update to 4.4.1, because there is no hint in the description.
I didn´t do any changes in the file self, but a few things over the Enfold UI.Hi dorianadabei,
Did you make changes on the Enfold theme files? or just the Theme Options? if you modified the theme files (usually has file extensions of .php, .js, .css) then it would be lost unless you use a child theme but if it’s only the settings or just Theme Options it wouldn’t be lost. But just to make sure we suggest having a backup first before doing any updates.
Best regards,
Nikko
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