Viewing 12 posts - 1 through 12 (of 12 total)
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  • #956356

    Hi!
    If I click an image, the lightbox doesn’t work. Instead of the Lightbox, the image opens in the same tab. What can I do?

    regards

    #956725

    Hey netgo2017,

    Can we please take a look for of your web site?

    Best regards,
    Basilis

    #956917

    Hi Basilis!
    Sure, please have a look at the images on the link in private content.

    regards
    Jörg

    #957330

    Hi Jörg,

    Thanks for that, did you activate the theme Lightbox functionality in the theme options? If that is not the problem then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #957337
    This reply has been marked as private.
    #957922

    Hi Jörg,

    Thanks for the login details, though your site is asking me for a verification code after logging in. What do we enter there?

    Best regards,
    Rikard

    #957961

    Hi Rikard,
    sorry for that, Now it works.

    Regards
    Jörg

    #958929

    Hi Jörg,

    Thanks for that. First off, could you try updating the theme to the latest version (4.3.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try to deactivate all plugins to see if one of them is causing a conflict.

    Best regards,
    Rikard

    #958939

    The issue is likely a header.php file in your child theme…. update this with the new header.php from the main enfold theme and your lightbox should start working again.

    #959312

    Hi,

    Thanks for sharing @goldengate415, much appreciated :-)

    Best regards,
    Rikard

    #964045

    Hi!
    Now the lightbox works again!
    Thanks both!

    #965134

    Hi,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)
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