-
Posts
-
Hello,
I seem to be struggling to add in a Google Map for one of my clients. I have used Enfold numerous times in the past and managed to add in a Google Map without any trouble.
I’ve generated 4 separate API keys, with no restriction and none of them worked. A message pops up saying: “Could not connect to Google Maps with this API Key.” Along with a few suggestions, which I have tried. The websites using the latest version of WP and Enfold.
Please could you advise on what I could possibly try to get this working? I can provide login details if needed.
Thank you,
BenHey limelightcom,
Thank you for contacting us, I understand you have used Enfold and set up maps several times. Just in case if you missed out on any steps, have you checked our guide to creating and setting up the API key?
We need to have a look at your site or the error message that shows in console to assist you better. Would you mind sharing a precise link to the page, showing the elements in question?
Best regards,
VinayHi Vinay,
Yes I followed the guide. Not too sure what else to try. URL and login to the website are in private content.
I get the error whenever I paste in an API key into the Google Services tab and click ‘Check API Key’.Thanks
Hi,
Where did you add the map API key? The google maps api key field in the Enfold > Google Services panel is empty. Please post the project API key in the private field. We would like to test it.
Best regards,
IsmaelHi,
Have you added to the position that Ismael is letting u do?
Can you please check to add it there?Best regards,
BasilisHello,
Yes I’ve tried there. Once I click “Check API Key”, the message below appears.
“Could not connect to Google Maps with this API Key.
Troubleshooting:
1. Check if you typed the key correctly.
2. If you use the restriction setting on Google try to remove that, wait a few minutes for google to apply your changes and then check again if the key works here. If it does, you probably have a syntax error in your referrer url
3. If none of this helps: deactivate all plugins and then check if the API works by using the button above. If thats the case then one of your plugins is interfering.”1. I copy and paste the API Key in.
2. There are no restrictions set on the API Key.
3. I tried deactivating all plugins and tested again.Thanks
Hi mdekievit,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi mdekievit,
I don’t see the Api key there in the google services tab. Do you have the key?
Best regards,
VictoriaHi kashmyra,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi cg808,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaI also have the same problem. I have added the details in private content. are you able to take a look for me please as I have tried to fix this issue many many times with no success.
Many thanks in advance for your help
Best
KatieHi,
@katielherpiniere
Please try to create a new API with no restrictions, and ensure you have set up your Google billing info.
I tested with yours, which gave the error, but my API worked fine:
Best regards,
MikeHi,
Has anyone tested my website yet? It’s almost a month now since I opened this ticket and I feel I’ve not really had a clear response.
Thank youHi,
Have you tried the solution that Mike has suggested, to create a new API key please?
Best regards,
BasilisHi, I’m struggling with API setup for Google maps. It seems just not working. I have tried everything suggested in this thread – with not positive result. Has anybody worked it out yet? Thanks.
Hi czssen,
Have you enabled Maps JavaScript API and Geocoding API? make sure these are enabled since it’s need for the map to work properly.
Best regards,
NikkoHi czssen,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaI know this is an old thread but just wanted to point out that you also need to make sure that billing is enabled for the project in the google console. If not, the API key will not check correctly.
Hello,
We have problem with Google API on multiple sites. The API works fine on other sites. Do the site has to be public for the Google Maps API to work?
Hello,
I’ve tried both indivual key and keys that work on other site. Billing is enabled and there is no restrictions on the key,
- You must be logged in to reply to this topic.