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Posts
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Hello,
After updating, the sliders on interior pages are no longer rendering correctly.
Please advise.
Hey djsmbd,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that, though the login details are not working. Could you check and verify please?
Best regards,
Rikardhello…please try this one in private.
Also, the new version won’t update. Below is the error.
An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php
Hi djsmbd,
Please try updating the theme via FTP. And you have header.php and footer.php in your child theme. You will need to replace those too with a fresh copy and apply your customizations on top of those files.
Best regards,
VictoriaHello,
I don’t know how to use ftp…can you send the correct file for the shortcode-parser.class.php.
I can upload a new one to my server. I’m guessing that file has an error.Hi,
The latest version of the file can be downloaded from your themeforest account. You have to upload it manually via FTP.
// https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelI do not know how to use ftp…
FYI – Yigit fixed it.For future reference, all ya have to do is replace /enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_1/shortcode-parser.class.php
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