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Posts
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Hi guys,
I don’t know if I run into a fluke but I manually updated one of the sites and I had the same thing happen than last time where I had to delete the old Enfold folder and upload the theme files fresh. (Then it worked)
If so, I will plan on doing the other updates in the middle of the night (less traffic) :)
BTW, chapeau!!! The theme is freakishly fast now!! I loved you before but now I love you guys even more!! You did an amazing job!!!
(Here’s the site if you want to check https://argen-travel.com and I don’t have any additional plugins… just your new features! Zoom! Zoom!! Zoom!!)
Warmly,
Havi
Hey Havi,
Great, glad you like the new features :-)
I’m not sure if I understand the problem you are having though, if any?
Best regards,
RikardHi Rikard!! :)
And getting in trouble with them as well!! LOL
I have to manually update the theme as the host does not allow for automatic updates. And when doing so, I just drag and drop the contents of the Enfold Theme folder with the new ones. This used to work until the last release. Now when I do this I get a blank screen. Even if I clear the browser’s cache, Nothing. I cannot get to the wp-admin screen either.
So I deleted the content of the Enfold folder on the server and then re-uploaded the theme’s files to that folder. This works. Problem is, the site is unavailable for 6 to 7 minutes while this happens and that’s bad for SEO and UX.
I understand that there’s many thing that have changed and some files need to be removed. Is it possible that I just manually remove only those files after copying the theme files to the server’s folder instead of the process described above?
If so, which are the files that I need to manually remove?
Thank you sooo much!!
I also made a little mess I made on one of the sites where I removed the blog under performance and then the media does not show clean permalinks anymore. I cannot manually change the permalinks (tried every method) and the only way is to re-upload all of the images for the woo commerce products. Ouch! Maybe you have a more elegant solution. Here’s the site: shop.bodasyweddings.com (I don’t know if this helps!
Thank you!! Thank you!!
Warmly,
Havi
Hi,
If so, which are the files that I need to manually remove?
Did you modify the parent theme files directly? I’m not sure if we can help you trace back those modifications. Please use a child theme.
// https://kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
IsmaelHi Ismael,
I do have child themes, The problem is updating the theme. It breaks the site.
I get a blank screen if I override the Enfold files manually. The automatic updates don’t work because of the host.
Having to delete all parent theme files and then uploading the theme again brings the whole site down for too long.
Thank you so much!
Havi
Hi havi,
Can you please check server log for error? If we know what the error is that brings the website down we can come up with a solution.
Or try just the enfold/config-templatebuilder/ folder, delete it and upload a fresh copy. This is where the most changed were made in this version and it is smaller so it should not take long.
If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria!
I got an HTTP 500 I am running PHP 7.1 on Nginx. I just deleted the contents of the Enfold folder and uploaded it again vis SFTP and now it works.
Will deleting the enfold/config-templatebuilder/ folder work in this case? (I have three more sites to update) I’ll wait for your reply!
Thank you!!
Warmly,
Havi
Hi,
Yes, deleting /enfold/config-templatebuilder folder and re-uploading it should help :)
Cheers!
Yigit
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