Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 4, 2018 at 11:28 pm #951971
    jewsforjesus

    Hi,
    The error described below doesn’t allow me to enter to the back-end.
    Could you please help me to solve this issue?

    PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /home/cisjfj/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /home/cisjfj/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13

    May 6, 2018 at 8:15 am #952266
    Rikard

    Hey jewsforjesus,

    Sorry for the problems. Could you try to completely remove the theme folder from the server and then re-upload a fresh copy via FTP to see if that helps please?

    Best regards,
    Rikard

    May 6, 2018 at 7:25 pm #952359
    jewsforjesus

    Thank you Rikard,
    Could you please tell me how can I get a fresh copy of the theme?

    May 7, 2018 at 8:01 am #952528
    web4smallbusiness

    I have had the same problem come up today, when I tried to upgrade the theme for a client via ftp.

    May 7, 2018 at 2:58 pm #952693
    Rikard

    Hi jewsforjesus,

    Yes, you can download it from your Themeforest account. Please try that out.

    Best regards,
    Rikard

    May 7, 2018 at 5:10 pm #952767
    zeilbauer

    i did that. but it doen’t solve any issues.

    May 7, 2018 at 6:04 pm #952797
    Yigit

    Hey,


    @zeilbauer     replied to your thread here – https://kriesi.at/support/topic/fatal-errow-cannot-redeclare-av_countdown_events_fallback/. Let us continue there

    Best regards,
    Yigit

    May 11, 2018 at 11:26 am #955182
    jewsforjesus

    Hi again,
    I downloaded a new version from ftp. Removed ‘enfold’ folder and installed a new one.
    I still cannot enter the back-end.
    There is anothe issue: PHP Fatal error: Class ‘Tribe__Events__Main’ not found in /home/juiforg/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 62
    I’ve checked the directory and didn’t find the file ‘events_upcoming.php’ but it has been found in another directory ‘/avia-shortcodes/events_upcoming’.
    I still cannot enter the back-end.

    Help me please.
    Thank you

    May 11, 2018 at 1:34 pm #955278
    Yigit

    Hi,

    Could you please post FTP and WP admin logins here privately so we can look into it?

    Best regards,
    Yigit

    May 21, 2018 at 5:48 pm #959886
    rteckagencyllc

    Is there a resolution to this issue? We are having the same problem when updating the theme files…

    Thanks,
    Tom

    May 21, 2018 at 5:53 pm #959888
    Yigit

    Hi,


    @rteckagencyllc     please refer to this post – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp and update the theme via FTP and make sure to overwrite all files. Issue occurs when folders are merged while they need to be replaced.

    Best regards,
    Yigit

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