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AuthorPosts
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April 21, 2018 at 7:27 pm #944952
Hi all Enfold Team
I need help to understand and to let work that widget (i put it in footer column 4) because i doesn’t work, i mean i copy the UrL of my facebook page and i can see just a white line.
help me please
thanks too much
- This topic was modified 6 years, 1 month ago by andreaventu.
April 23, 2018 at 5:47 am #945239Hey andreaventu,
I have checked the facebook page that you set (url in private content) however it returns:
Sorry, this content isn't available right now
that’s why it’s just white, I even tested it on my end and produces the same.
I have tried kriesi’s facebook page (url in private content) and it works well.Best regards,
NikkoApril 23, 2018 at 9:38 am #945312Thanks Nikko,
how can i solve it? why is it happening?
thanks
April 23, 2018 at 10:15 am #945327Hi andreaventu,
I think the facebook page doesn’t exist.
Try to change with a facebook page url that exists and it would work fine.
Let us know if that helps :)Best regards,
NikkoApril 23, 2018 at 10:59 am #945347Hi Nikko
if i write that URL in browser bar i go directly on that facebook page, so i can’t understand what you mean when you said me that it doesn’t exist.
That facebook page exists for sure.
So could you help me to solve the problem, please
thanks so much
April 23, 2018 at 5:00 pm #945449Hi andreaventu,
I apologize for that, I have spoken too soon. I think the page is private that’s why it’s not appearing properly, and when I check on the fb page this is what I see:
Sorry, this content isn't available right now
Can you try to make the fb page public? it might help fix the issue.
Best regards,
NikkoApril 23, 2018 at 10:15 pm #945580Hi Nikko,
The page is setted to be absolutly public, thats why i’m not able to understand what it’s happening. I need help to understand first and to solve the problem as well.
I hope you can help me
Thanks so much
- This reply was modified 6 years, 1 month ago by andreaventu.
April 24, 2018 at 2:22 am #945629Hi andreaventu,
I have checked the facebook link you gave and it does show now on my end.
I have also checked your site and it works properly now on my end. I have posted a link to the screenshot on what I see on your site.
If you still have issues, try to clear the browser cache, it might be hindering you from viewing it properly.Best regards,
NikkoApril 24, 2018 at 8:07 am #945719Hi Nikko,
Thanks too much. You helped me to solve the issue. Great job!
April 24, 2018 at 10:06 am #945796Hi andreaventu,
It’s a pleasure to help you :)
Please feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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- The topic ‘Facebook like box widget’ is closed to new replies.