Viewing 26 posts - 1 through 26 (of 26 total)
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  • January 4, 2018 at 5:34 pm #893297
    cocoguido2

    Hello,
    I installed Enfold on https://www.seduzioneolistica.it (I’ll provide you login credential because the site is still in coming soon mode), imported demo data and start modifyng and creating contents, I’m quite ready to go online, but I have some issues to solve before. Here is a list:

    • `I get some error alerts, the last is Warning: Narrowing occurred during type inference. Please file a bug report on bugs.php.net in /home/seduzio/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php on line 64

      Warning: Cannot modify header information – headers already sent by (output started at /home/seduzio/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php:64) in /home/seduzio/public_html/wp-content/plugins/coming-soon/inc/class-seed-csp4.php on line 217`

    • I had WooCommerce in demo, but not pages like cart, my account, etc…so I created them and they are ok, except for cart page that it’s very different from the demo one, with terrible design, blank spaces, little product image and no products details. How can I fix that and switch to a standard cart page?
    • I need to remove post date, I set it in blog and infact I don’t have date on single posts, but in homepage I have blog object and it still have dates: how can I remove them?
    • I’d like to create a mega menu with images like http://www.lovelearnings.com/: I saw your video tutorial, but I’d prefer a text explanation, because I don’t understand spoken English very well
    • Can’t activate Layer Slider with purchase code…can’t I install the updates?

    Thank you
    Daniele

    January 5, 2018 at 5:09 pm #893751
    cocoguido2

    Any update?

    January 5, 2018 at 7:08 pm #893805
    Victoria

    Hi Daniele,

    The Enfold license key is not the key to activate the Layer Slider. You can use Layer Slider that comes with the theme, it gets updated with the theme update.

    I don’t see any dates on the front page. Did you manage to remove them?
    Image 2018-01-05 at 19.06.03.png

    When do you get the Layer Slider errors?

    Best regards,
    Victoria

    January 5, 2018 at 7:31 pm #893814
    cocoguido2

    Hi Victoria,
    yes, I hide the dates setting only titles in front page, without post excerpt, it can be ok.
    No problem for Layer Slider license, it was just to be sure and it seems I solved that errors too: I think they were due to cache.
    So the following remain:

    • I had WooCommerce in demo, but not pages like cart, my account, etc…so I created them and they are ok, except for cart page that it’s very different from the demo one, with terrible design, blank spaces, little product image and no products details. How can I fix that and switch to a standard cart page?
    • I’d like to create a mega menu with images like http://www.lovelearnings.com/: I saw your video tutorial, but I’d prefer a text explanation, because I don’t understand spoken English very well

      • Can you help me with that?
      Thanks
      Daniele

    January 6, 2018 at 4:48 pm #894121
    Victoria

    Hi Daniele,

    The cart is not supposed to and does not look like this out of the box. The cart issue is fixed :)

    You can just drag the pages to the columns, not make all of the columns.
    Do you have a specific question about the mega menu?

    Best regards,
    Victoria

    January 6, 2018 at 10:29 pm #894229
    cocoguido2

    Hi Victoria,
    great for the cart! Now this is how it should be!
    Can you tell me what was the problem? Anyway the checkout page has the same issue:

    Checkout

    Well, good for the mega menu, now I’ll discuss with the site owner to decide wich articles should go in te columns. Anyway, the specific question about mega menu is: how can I add pages with images preview as in http://www.lovelearnings.com?

    More, in front page I’d like to reduce font size of the articles titles in blog section: is it possible without editing size for all h3 of the website?

    Thank you very much for your help

    January 6, 2018 at 10:39 pm #894234
    cocoguido2

    New checkout page at https://www.seduzioneolistica.it/cassa/

    January 7, 2018 at 3:14 pm #894350
    Victoria

    Hi cocoguido2,

    The problem is that the shortcode gets wrapped in the pre tag, it has to be removed.
    Image 2018-01-07 at 15.12.27.png

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.home .slide-entry-title.entry-title {
  font-size: 24px;
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 7, 2018 at 6:15 pm #894407
    cocoguido2

    Hi Victoria,
    sorry, I didn’t noticed the <pre> tag, my bad. Now everything works fine, thank you.
    The CSS code doesn’t work in quick CSS, I’ll try in themes/enfold/css/custom.css.
    Any help to add images in the mega menu? I don’t understand the video tutorial in English :(

    Thank you!

    • This reply was modified 6 years, 10 months ago by cocoguido2.
    January 7, 2018 at 9:05 pm #894493
    Victoria

    Hi cocoguido2,

    Here are some threads to consider:

    Customizing Mega menu with images, icons and text

    https://kriesi.at/support/topic/how-to-add-images-to-mega-menu-like-in-the-example/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 7, 2018 at 11:37 pm #894531
    cocoguido2

    Well,
    this is not so clear because the threads are about specific issues, but there isn’t a full guide to customize mega menu with images.
    If I follow the video, and add an image as custom link with the HTML and the image URL, the image is not displayed, while if I add a normal link, using the image as descriprion, the image is correctly displayed, but with no link. More, I can’t add article title.
    Please have a look at the menu voice “eBook” right now.

    Thank you for your assistance

    January 8, 2018 at 6:15 pm #894821
    cocoguido2

    Hello,
    in the meantime I modified themes/enfold/css/custom.css. but the font size didn’t change.
    Anyway the site owner asked me some customization so I need to:

    • In home page in the articles section I need to reduce font size of titles and have them normal (no caplocks)
    • I need to add read more after title (I know how in options), but If I add the read more, it appears also the date and I don’t want it to show

      • I need a CSS working everywhere because maybe I have to reproduce the blog.

      Thank you

    January 8, 2018 at 6:42 pm #894832
    cocoguido2

    Ok, I succeded disabling caplocks and reducing h3size (I reduced it in all the website and it’s ok).
    So it remains still open these questions:

    • I need to add read more after title (I know how in options), but If I add the read more, it appears also the date and I don’t want it to show. More, there is too much space between title and read more
    • Images with link in mega menu (please see menu eBook)
    • This reply was modified 6 years, 10 months ago by cocoguido2.
    January 9, 2018 at 8:44 pm #895362
    cocoguido2

    Hi,
    any idea on how to fix these remaining issues?

    Thank you

    January 9, 2018 at 10:54 pm #895393
    Basilis

    Hi,

    1. Have you tried to remove the date with simple CSS rule?
    2. I am not sure I properly understand what issue with the eBooks do you mind explain?

    Best regards,
    Basilis

    January 11, 2018 at 12:44 am #895895
    cocoguido2

    Ok,
    waiting for an answer from you, I fixed everything by myself, so it remains only one last thing.
    If I test the site with PageSpeed or GTmetrix, it comes it doesn’t use scaled images but resize the big ones with HTML, expecially with the Avia elements in homepage.
    I though it was a problem with the template thumbnails, so I used the default WordPress ones, but it’s the same: the theme always pick the big images and then resize them, so I continue getting that alert.
    More, I’m on managed WordPress hosting, so I can’t simply go in cPanel to scale the images.
    Any help

    Thank you

    • This reply was modified 6 years, 10 months ago by cocoguido2.
    January 15, 2018 at 2:32 am #897301
    Ismael

    Hi,

    Most of the scaled images are related to the layer slider which is not something that we can control. You should upload another copy of the images that are already resized for their use. Some images are from the testimonial section but you should ignore it because the current image size (180x180px) can be useful for retina displays. You don’t want your images to look blurry on those devices.

    Best regards,
    Ismael

    January 15, 2018 at 7:31 pm #897682
    cocoguido2

    Hello,
    well, let me say you did a great template, but the support should be improved: 4 days are too much for a reply.
    Anyway, the scaled images issue is solved and the website is finished.
    It remains only one recurring error with LayerSlider and sometimes the website crashes are shows error message at the top of the page, before the content.

    The error code is the following:
    PHP Warning: Narrowing occurred during type inference. Please file a bug report on bugs.php.net in /home/seduzio/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php on line 64

    Any idea?
    Thank you

    January 16, 2018 at 2:42 am #897810
    Ismael

    Hi,

    We would like to apologize for the late response. Regarding the warning, please refer to the following link.

    // https://kriesi.at/support/topic/warning-narrowing-occurred-during-type-inference/#post-895066

    Best regards,
    Ismael

    January 16, 2018 at 12:25 pm #897997
    cocoguido2

    Hello,
    I did the change in wp-config and the error is solved, but I get others for example:
    stdClass::$response in /home/seduzio/public_html/wp-content/plugins/seozoom/seozoom.php on line 112

    More sometimes I get error 503 and it disappears switching to another theme.
    Hosting reported this errors:
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Warning: Illegal string offset ‘product_gallery’ in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Cannot assign an empty string to a string offset in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Illegal string offset ‘product_gallery’ in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 157
    Notice: Uninitialized string offset: 0 in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 157
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66

    The asked if your theme is updated to support PHP 7.1.
    Is it clear thet the template is not working as it should and I ask you to have a look to fix these problems.

    Thank you

    January 17, 2018 at 7:38 am #898314
    Ismael

    Hi,

    stdClass::$response in /home/seduzio/public_html/wp-content/plugins/seozoom/seozoom.php on line 112

    The issue above is from a plugin called “seozoom”. Please contact the plugin author for more info. Others are related to the theme but they are just notifications and warnings, which are not critical or fatal.

    Best regards,
    Ismael

    January 17, 2018 at 10:52 am #898372
    cocoguido2

    Hi Ismael,
    thank you for your reply.
    Yes, I know the issue is related to SeoZoom plugin, but it came after the fix you suggested at https://kriesi.at/support/topic/warning-narrowing-occurred-during-type-inference/#post-895066 (edit wp-config.php). More I use SeoZoom plugin on dozen of websites and I never get any error. It would be very important to fix it, because it’s a very important plugin.

    More, maybe the other are not critical, but if a template shows all these notifications and warnings, maybe it’s not working well.
    Is it Enfold ok with PHP 7.1 or it’s better to decrease PHP version?

    January 17, 2018 at 10:57 am #898375
    cocoguido2

    More, I need to delete cookie law plugin and replace with another one, because the old one (Italy Cookie Choice, very popular here) made the site crash if Enfold was active.
    It’s clear that the template has serious coding problems and if we don’t fix them now, maybe it will cause major issues in the future, with a new plugin or new functions.
    I would appreciate if you could have a look and set your theme working fine: this is what I expect from support when things are not working.

    Thank you.

    January 20, 2018 at 3:13 am #899940
    Ismael

    Hi,

    The previous code is supposed to hide unimportant error notifications. It should not affect the plugins or any functions. Unfortunately, we don’t provide support for third party plugins as stated on our support policy. We kindly ask you to contact the plugin author for more info because we are not familiar with it.

    Best regards,
    Ismael

    January 21, 2018 at 1:12 pm #900346
    cocoguido2

    Well, another time a response after 3 days…Luckily we solved the issue in the meantime, but let me say your times for response are embarassing and not appropriate for a serious developer.

    The problems are not with third part plugins, but with your theme, because it causes several issues and crashes (more a lot of alerts) with many plugins that work normally with any other theme.
    Also hosting support suggested to deactivate Enfold because it was responsible for all the error and crashes: now we found a solution, hiding alerts and changing plugins causing crashes with similar ones, but we can’t say we are happy with the theme. It seems it’s not coded well or maybe there are installation problems, but you are too busy to check.

    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Warning: Illegal string offset ‘product_gallery’ in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Cannot assign an empty string to a string offset in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Illegal string offset ‘product_gallery’ in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 157
    Notice: Uninitialized string offset: 0 in /home/seduzio/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 157
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    Notice: Trying to get property of non-object in /home/seduzio/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    these are error that came with the template and not with any other third part.

    January 22, 2018 at 4:09 am #900540
    Ismael

    Hi,

    We would like to apologize for the delay. Again, those warnings and notifications are not critical or fatal so it’s not going to break any options or features. Do you encounter any issues with the theme aside from the warnings? The code that was previously provided should hide it.

    Best regards,
    Ismael

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