Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 6, 2017 at 4:54 pm #885661
    wrapdistribution

    Hi,

    We’ve recenetly migrated our website to another host provider and we’re experience a problem with the page editor. It now never loads (I’ve left it for hours) and instead the editor is replaced with a spinning circle. We’ve tried all of the suggestions listed here – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ but still haven’t got it working. Could you please help us moving forward?

    Thank you,
    Caroline

    December 6, 2017 at 5:04 pm #885664
    Yigit

    Hey Caroline,

    Could you please post a link to your website as well? :)

    Regards,
    Yigit

    December 6, 2017 at 5:07 pm #885667
    wrapdistribution

    Haha, that would help wouldn’t it :P http://www.grogro.co.uk

    December 6, 2017 at 5:14 pm #885674
    Yigit

    Hi,

    Yes, it would definitely save us some time :)

    I checked your parent theme and it reads “Version: 5.8” (the latest version of the theme is currently 4.2) however it still shows older screenshot so i believe issue should be fixed when you update the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/.

    Regards,
    Yigit

    December 6, 2017 at 5:21 pm #885676
    wrapdistribution

    Hi Yigit,

    Ok great, I will try doing that and see what happens!

    Thanks,
    Caroline

    December 6, 2017 at 5:38 pm #885684
    Yigit

    Hi!

    We will keep the thread open and wait to hear from you :)

    Cheers!
    Yigit

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.