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Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 23, 2017 at 11:08 am #880651
    Shepstar

    I had a Video on the Homepage at the first spot that worked fine before. Its a Fullscreen Slider with a Video Slide. It should the Video in Full Screen. Today I upgrade to WordPress 4.9 and Enfold 4.2 and since then the Video does not work anymore it shows it in 1/3 of the screen and its not loading correctly.

    This also happend further down on the page where I have a video as background in a color section.

    So since I upgraded it seems it cannot show the videos in fullscreen anymore. The only solution is for the fullscreen Slider if I add a Image slide before the video slide then it shows the video as second slide fine in fullscreen.

    It would be great if you could check and let me know how to get the video back working correct in full size.

    November 23, 2017 at 11:25 am #880661
    Shepstar

    I just found out that the problem seems to depend on the changes regarding the Image sizes. Because depending on the window size the movie works fine and then goes back to small so if I resize it at certain ratios it works but once you resize it again it goes back to the small video.
    So my guess it has to do something with the new responsive features you added in Enfold 4.2

    November 23, 2017 at 11:55 am #880671
    Shepstar

    I went back to Enfold 4.0.5 and now it works fine again. So the problem has to do something with Enfold 4.2.

    November 23, 2017 at 8:25 pm #880919
    Jordan Shannon

    Hi,

    This is a known issue that will be addressed soon in a future update.

    Best regards,
    Jordan Shannon

    November 23, 2017 at 8:46 pm #880940
    Yigit

    Hey,

    Could you please update your staging site to 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/? Current version is 4.1.2 and video shows up fine on my end.

    Regards,
    Yigit

    November 23, 2017 at 10:14 pm #880951
    Shepstar

    Hey Yigit,

    I downgraded back to the 4.0.5 on the live server because the 4.2 didn’t work. If you check the staging what i wrote in the private area, this is 4.2 and does not work.
    Version in Backend:
    https://snag.gy/j21bO0.jpg

    Error on Frontend:
    https://snag.gy/IznGND.jpg

    As I said the error depends on the window ratio, so you might have to change the window ratio of your browser to get the error
    Hope this helps.

    November 24, 2017 at 2:08 am #880993
    bluelotus

    When will the fix/patch be released? This is an issue on 3 of my websites currently!

    November 24, 2017 at 10:49 am #881107
    Yigit

    Hi,

    Could you please try adding following code to Enfold theme options > General Styling > Quick CSS

    .mejs-layer.mejs-overlay-play{
	height:100% !important;
}

    and flush browser cache?

    Best regards,
    Yigit

    November 25, 2017 at 6:12 am #881488
    cartop

    Having the same issue, Put in the above code, and still having issue.

    November 26, 2017 at 4:26 am #881828
    cartop
    This reply has been marked as private.
    November 26, 2017 at 7:23 am #881839
    Rikard

    Hi,

    Did you try the suggestions in this thread? They have worked for other user: https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/

    Best regards,
    Rikard

    November 27, 2017 at 2:58 pm #882239
    cartop

    Adding:
    .mejs-container {
    width: 100% !important;
    }
    to General Styling area additional CSS worked.
    Thanks

    November 27, 2017 at 4:42 pm #882272
    Jordan Shannon

    Hi,

    Did you need further help, or shall we close this thread?

    Best regards,
    Jordan Shannon

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