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Viewing 19 posts - 1 through 19 (of 19 total)
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    Posts
  • November 16, 2017 at 4:54 pm #877610
    MaxPronti

    Hi there,
    I have this problem:
    after the update WordPress 4.9 the video of the homepage is no longer displayed.
    The Enfold version is 4.2
    Can someone help me ?

    Many thanks
    Massimo

    November 17, 2017 at 10:43 am #878002
    isee

    same here

    November 18, 2017 at 4:49 am #878349
    Nikko

    Hi,

    I have tested it and I can confirm the issue. I have reported this to Kriesi and our devs.

    Best regards,
    Nikko

    November 21, 2017 at 8:08 am #879536
    Ismael

    Hey!

    Please add this code in the functions.php file.

    /**
 * load the media element stylesheet
 */
function avia_wp_enqueue_scripts_mod() {
    wp_enqueue_style( 'wp-mediaelement' );
}
add_action( 'wp_enqueue_scripts', 'avia_wp_enqueue_scripts_mod' );

    And then use the following css code in the Quick CSS field.

    .mejs-layer {
    z-index: 1;
    width: 100% !important;
}

div .avia-video .mejs-container, div .avia-video .mejs-container video {
    height: 100%!important;
    width: 100% !important;
    position: absolute;
}

    Best regards,
    Ismael

    November 21, 2017 at 9:10 am #879563
    MaxPronti

    Okay, now it works,
    thank you very much.

    One last thing, is there a way to view the first image of the video?

    November 21, 2017 at 12:19 pm #879676
    isee

    for me the video is not scaled to fullwidth….

    so the css fix hast to be like so:

    .mejs-container, .mejs-layer {
    z-index: 1;
    width: 100% !important;
    }

    div .avia-video .mejs-container, div .avia-video .mejs-container video {
    height: 100%!important;
    width: 100% !important;
    position: absolute;
    }

    November 22, 2017 at 8:19 am #880111
    madsonic

    Safari is still not working

    November 22, 2017 at 9:03 am #880121
    MaxPronti

    Hi isee,

    in Edge and Explorer the first image of the video is displayed
    Edge
    http://www.linkdata.it/Varie/debug/edge.jpg

    in Firefox and Chrome the first image of the video is not displayed
    Chrome
    http://www.linkdata.it/Varie/debug/chrome.jpg

    Best regards,
    Massimo

    • This reply was modified 7 years ago by MaxPronti.
    November 22, 2017 at 1:14 pm #880231
    isee

    CHROME:
    everything works fine here

    SAFARI:
    i get an error as follows:
    TypeError: undefined is not an object (evaluating ‘this.player.setVolume’)
    the video is not displayed, but if i hit play (safari does not support autoplay anymore)
    so the error maybe prevents rendering i think.

    FIREFOX:
    no error message, but also no video display, just grey

    EDGE:
    working fine

    IE:
    a mess ! i dont care

    • This reply was modified 7 years ago by isee.
    November 23, 2017 at 4:02 pm #880748
    roeschke

    works on Chrome, Firefox but not on Safari (OSX 10.12)

    November 23, 2017 at 9:47 pm #880948
    Basilis

    Hi,

    Please follow the fix of Ismael, until we push the updates out.
    We appreciate your patience while our developers work on a bigger update.

    Best regards,
    Basilis

    December 1, 2017 at 3:21 pm #883918
    madsonic

    is there a solution for safari? It doesnt work for more than 2 Weeks now, since the update

    December 2, 2017 at 3:04 pm #884130
    Rikard

    Hi,

    Adding this to your functions.php file has worked for other users:

    add_action('wp_enqueue_scripts', 'my_register_javascript', 100);

function my_register_javascript() {
  wp_register_script('mediaelement', plugins_url('wp-mediaelement.min.js', __FILE__), array('jquery'), '4.8.2', true);
  wp_enqueue_script('mediaelement');
}

    Best regards,
    Rikard

    December 5, 2017 at 11:01 pm #885244
    Nikolaj1337

    Still not working on Safari, neither with the functions.php code from Rikard, nor the functions.php + Quick CSS code from Ismael above. Any hints why it works for some users, but not for others? Anything specific to consider when adding to the functions.php?

    • This reply was modified 6 years, 11 months ago by Nikolaj1337.
    December 6, 2017 at 11:31 am #885500
    Rikard

    Hi Nikolaj1337,

    Could you start a new thread and include admin login details in private please? It’s difficult to provide help for individual sites in general threads.

    Best regards,
    Rikard

    December 15, 2017 at 12:13 pm #889260
    brandpirate

    Hi,

    I dont know if this is a workaround for you but, we decided to host the Videos for our clients on our Youtube-Channel. This solves the video-issue for Safari, Chrome and Firefox. Now I am waiting for an Update.

    Cheers
    Manu

    December 16, 2017 at 9:34 am #889494
    Rikard

    Hi Manu,

    Thanks for the feedback :-)

    Best regards,
    Rikard

    February 12, 2018 at 7:38 pm #911285
    isee

    hi guys,

    i just found a side effect regarding “the video bug”…
    so your fix affects the video widget now (something with height: 30px”

    please see an example here (sidebar–>right)
    example

    February 13, 2018 at 7:26 am #911558
    Ismael

    Hi,

    Please upgrade to version 4.2.3 and don’t forget to disable the cache and minification plugins temporarily. If you can still see the issue, create a new thread with the site url and the login credentials.

    Best regards,
    Ismael

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