Viewing 16 posts - 1 through 16 (of 16 total)
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  • August 17, 2017 at 1:17 am #840176
    arementeria

    Hi,
    The main menu’s dropdown is not visible or with very low level of opacity.
    I just made an update from Enfold from version 3.2 to version 4.1.2.
    Any idea how to fix it?

    Thanks!
    – – –

    Hola!
    El submenu (dropdown) del menú principal no es visible o tiene una nivel muy bajo de opacidad.
    Acabo de hacer un update de Enfold de versión 3.2 a versión 4.1.2.
    Alguna idea de cómo solucionarlo?

    Gracias!

    August 17, 2017 at 7:51 am #840282
    Rikard

    Hey Adrian,

    Did you check your settings under Enfold->Advanced Styling for those elements? If you should need help setting the colours there then please post admin login details in private.

    Best regards,
    Rikard

    August 17, 2017 at 3:31 pm #840450
    arementeria

    Hi Rikard,
    I checked the options of the indicated settings and none solves the problem.
    Might you help me?
    Thanks!

    August 17, 2017 at 5:39 pm #840530
    Sarah

    Hi!

    May we have admin access to your website so that we can check your Enfold settings? When you reply, please put the login details in the Private Content section so that only the support staff will see it. Thank you!

    Best regards,
    Sarah

    August 17, 2017 at 7:22 pm #840587
    arementeria

    Hi Sarah!

    Here in the private field add the login details.
    I hope you can help me.

    Thanks!
    Adrian

    August 18, 2017 at 7:31 am #840766
    Rikard

    Hi,

    Thanks for the feedback and details. I tried changing that and it has no affect when I try it either. Could you try deactivating all plugins to see if one of them is causing a conflict please? Also try to remove all your custom CSS in the child theme to see if that is the problem.

    Best regards,
    Rikard

    August 18, 2017 at 5:13 pm #840944
    arementeria

    Hi,
    I will try to apply these suggestions.
    When I finished, I commented on the results.

    Thanks!

    August 19, 2017 at 7:05 am #841161
    Rikard

    Hi,

    Ok, great. Let us know how you get it on with it.

    Best regards,
    Rikard

    August 23, 2017 at 12:20 am #842828
    arementeria

    Hello!
    I have this list of plugins:

    Disqus Comment System
    Duplicate Post
    Google Analytics
    Google Analytics for WordPress by MonsterInsights
    JQuery Updater (*)
    PHP Compatibility Checker
    WordPress Backup to Dropbox
    WP Customer Reviews WPML Multilingual CMS WPML String Translation
    Yoast SEO

    By disabling the “JQuery Updater” plugin, the menu dropdown returned to normal operation!

    Then I solve the problem.
    Thank you very much!

    August 23, 2017 at 4:38 am #842842
    John Torvik

    Hi,

    It`s very important always to check if there are any plugin conflict. Thanks for sharing with us your solution!

    Best regards,
    John Torvik

    September 13, 2017 at 2:49 pm #851598
    arementeria

    Hi,
    Now this problem persist on mobile devices!
    In smartphones the dropdown (submenu) it’s not working (hidden or blocked?)
    I don’t know how solved this!

    Inicio

    “Expediciones” items > Contains four sub items (Torres del Paine, Explorador del Iberá, etc etc)

    Can you help me?
    Thanks!!!

    September 14, 2017 at 9:45 am #851941
    Victoria

    Hi arementeria,

    This issues has beed reported and our developers are testing a solution, meanwhile here is a thread with several soultions
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 18, 2017 at 4:34 pm #853475
    arementeria

    Hi,
    Sorry for not seeing this answer, there I will see the material sent!
    I look forward to the developer’s answers.

    Thanks!

    September 21, 2017 at 10:59 am #854721
    Ismael

    Hi,

    The mobile menu dropdown or submenu are working when I checked the page. Is this fixed?

    Best regards,
    Ismael

    September 21, 2017 at 4:03 pm #854931
    arementeria

    Hi!
    After read comments in the post here:
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1

    I find a solution for me:
    At the first item of the submenu, I replaced “#” with “”https://” and it works!!!

    Can you fix this n next Enfold’s updates?
    Thanks!!!

    September 22, 2017 at 8:29 am #855235
    Ismael

    Hi,

    At the first item of the submenu, I replaced “#” with “”https://” and it works!!!

    We have included patches for these issues and it will be release on the next update. Please remove the modification after the update.

    Best regards,
    Ismael

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