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Posts
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Hello,
I just uploaded Enfold 4.1 on my website, and since, the sub-menus desapeared in mobile menu.My menu is like this :
Menu 1 (use as mega menu)
– Sub-menu 1.1
– Sub-menu 1.2
– Sub-menu 1.3
– Sub-menu 1.4
Menu 2 (use as mega menu)
– Sub-menu 2.1
– Sub-menu 2.2
– Sub-menu 2.3
– Sub-menu 2.4On mobile experience, the sub-menus have desapeared.
I checked the source code in all browsers, and they completly desapeared in the source code.I cleared cache on wordpress and browsers.
I tried all 3 solutions in the new Enflod pannel :
– Always display submenu items
– Dispaly submenu items on click (with and without clone)
– Display submenus items on hover
Nothing changes, the submenus don’t appear on the screen and the source code.I put the url of my website in private.
Please help !
Under Enfold > Main Menu > Mobile Menu, maybe you have it set to default, which is to display sub menu items on HOVER.
No I tried all 3 solutions in the Enflod pannel :
– Always display submenu items
– Dispaly submenu items on click (with and without clone)
– Display submenus items on hover
and the submenus don’t appear nither on the screen, nore on the source code, on the burger menu.Wild. Without digging into your site, the only other thing I can think of is there is a plugin at fault. Have you done the plugin dance (activating/deactivating) until you find the potential culprit?
Ok, it seems we are at least 3 persons having the same problem,
if a moderator from Kriesi could help us, it would be great,
maybe there is a bug to fix in the burger menu 4.1.1…Are you saying you’re working with 4.1.2 OR it’s working with 4.1.2?
Hey!
Please make sure you guys are using Enfold 4.1.2 – kriesi.at/documentation/enfold/updating-your-theme-files/ and let us know if you still experience any issues :)
Cheers!
YigitDid you clear your caches (browser, plugin, and CDN)? Also, out of curiosity, what version of PHP are you running?
So, on all my sites, even prior to 4.1.1, this issue has not been there and the only difference I can think of is I’m running PHP 7.0 across all of them.
Are you able to upgrade? If so, I highly recommend that you do that in general. If you do flip the switch, make sure you check all functionality afterwards and not just the Enfold submenus.
Also, if you haven’t already done so, make sure to do the plugin dance (activate/deactivate) to see if that isolates the issue.
@accurIT Presence
I don’t think it’s a PHP problem.
As you know when you have a burger menu, the menu appears two times in the code :
1. The first time with standard class but it’s displayed “none”
2. The second one with burger classIn the standard class, I see all UL LI in the code, it’s ok.
But in the burger class, the submenus do not exist, that’s why it doesn’t appear on the screen.Maybe the problem comes from “mega-menu’ option, or an other kind, I don’t know, I think Kriesi team should know because they developped it.
Understood. However, when there is a problem, the easiest potential fix is to compare what’s broke to what’s not broken. ; )
Hello !
Me too !
I updated Enfold to 4.1.2 today but the problem is still here. No submenu with burger/mobile menu. I have test all MENU ICON SUBMENU ITEMS choice (Always display submenu items, just on click…), but no submenu on mobile :( .Hi, I have the same problem, I update today to 4.1.2 and “Display submenu item on click” DON’T WORK ON MOBILE (iPhone 6s).
Somebody can help me?I resolved this way.
The problem was to use this “#” symbol to make no links to the main column of the menu. I removed this “#” symbol and I entered this: “https: //” and it returned all to normal, it works perfectly.
I hope I’ve been useful to someone.Hello,
your solution doesn’t work for me, it opens a link about blank.
But I found what was the issue : the “use as mega menu” option.If I uncheck this option, my submenus appear,
if I check anew this option, my submenus desappear.The issue is that the mega menu option is not compatible with the new burger menu 4.1.X.
Please, someone from Kriesi could fix the bug as soon as possible…Thanks
Hi ZANKAENT,
Surely there will be a better solution but the link is NOT clickable, you can see it on my site: (https://www.betagrafic.com/). For now I have solved the problem, but if there is a better solution, please leave somebody to the support as soon as possible.Hi Giorgio,
I tried your solution on my site, but it did not work :(
I see that it works on your mobile site, but if I am on a laptop or desktop and I click on your menu “Prodotti” ou “Servizi” for exemple, the link goes to a white page… it’s not perfect.Okay thanks ZANKAENT,
I did the tests and saw that it only works with FIREFOX but not with CHROME and NEVER WITH SAFARI.
Thanks for the seganation.
Now it’s URGENT that some of the technical support comes alive to solve the problem.
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