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Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 3, 2017 at 3:13 pm #815921
    Demaup

    Hi,

    I’m getting a problem using the tab section. Inside each tab I have 3 columns of 33%. But on the first line it’s impossible to put 3 columns and then a weird effect happened (on the website and on my wordpress administration panel). I’m sorry I’m cannot describe really well my problem.

    You can see the weird effect on this page: https://laboitenumerique.fr/home/
    Or on these images : http://imgur.com/a/3S2jV (user side) and http://imgur.com/a/IpRRQ (admin side)

    I put my WordPress info on the private content.

    Cheers,

    Théau

    July 5, 2017 at 1:01 pm #816726
    Demaup

    I found a thread quite similar : https://kriesi.at/support/topic/12-columns-dont-stay-next-to-each-other-in-tab-section/
    This is exactly my problem. Did you found a solution?

    July 7, 2017 at 6:35 am #817629
    Ismael

    Hi,

    Thank you for using Enfold.

    Please upgrade the theme from 4.0.3 to the latest version (4.0.7). After the update, edit the page then toggle or change the position of the columns to refresh the shortcode.

    NOTE: Version 4.1 is coming very soon.

    Best regards,
    Ismael

    July 7, 2017 at 7:55 pm #817989
    Demaup

    Hi Ismael,

    Thank you for your answer, it is working perfectly for the first 3 tabs but not for the 4th. Can you have a look?
    I tried to delete it, add new one, on a new page etc…none of these is working.

    The problem seems to come from the first column, who is not recognize as the first column of the row and that’s why the code apply a margin on the left.

    Cheers,
    Théau

    July 10, 2017 at 4:22 am #818526
    Ismael

    Hi,

    We changed the position of the columns to refresh the shortcode. It is working properly now. Please revert it back to default.

    Best regards,
    Ismael

    July 10, 2017 at 4:58 pm #818864
    Demaup

    Hi Ismael,

    Thank you again for your help but as you can see on the picture attached it still not working. I tried to change the position too but nothing happened. What should I do?

    Image: http://imgur.com/a/iaB4l

    Theau

    • This reply was modified 7 years, 4 months ago by Demaup.
    July 11, 2017 at 10:42 am #819217
    Ismael

    Hi,

    Did you check the second and third tab section? They are not working properly before but they are now because we changed the position of the columns to refresh the shortcodes. Please change the position of the columns inside the fourth tab section.

    Best regards,
    Ismael

    July 11, 2017 at 1:36 pm #819339
    Demaup

    Hi Ismael,

    Yep, that’s what I tried (and I tried again after your message) but it is still not working properly.

    Theau

    July 11, 2017 at 2:42 pm #819366
    Yigit

    Hi!

    We have released Enfold 4.1 today and it has many mobile improvements as well as improvements to Tab Section element. Please see change log here – http://kriesi.at/documentation/enfold/enfold-changelog/ and update the theme to the latest version – http://kriesi.at/documentation/enfold/updating-your-theme-files/. Please also see – https://kriesi.at/support/topic/enfold-version-4-1-update-troubles/

    Regards,
    Yigit

    July 11, 2017 at 4:26 pm #819487
    Demaup

    You guys are genius, it’s working perfectly!

    Thanks :)

    July 11, 2017 at 4:28 pm #819488
    Yigit

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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