Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • May 15, 2017 at 7:49 pm #793471
    Renvato2

    The contact form and the Captcha that you offer has been hacked. I am using the contact form with captcha and I am having a lot of problems wth spam, changed the email address and within 1 hour started to receive spam. Had the A2 server techs check it out and they said the Contact for with captcha has been hacked and to contact you to see if you have any updates to this form?

    May 16, 2017 at 2:39 am #793653
    MSM

    Same issue here.
    Mike

    May 16, 2017 at 12:32 pm #793857
    Victoria

    Hi Renvato2 and Mike,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    @MSM , please start a separate thread. It gets very confusing after a few replies.

    Best regards,
    Victoria

    • This reply was modified 7 years, 6 months ago by Victoria.
    May 16, 2017 at 5:43 pm #794175
    Renvato2

    See info below in Private Content

    May 16, 2017 at 8:36 pm #794431
    Andy

    Hi,

    it sounds like your website got hacked, so I would scan it for detecting any viruses. In the future use a good anti virus plugin (Wordfence etc.).

    Best regards,
    Andy

    May 16, 2017 at 11:49 pm #794542
    Renvato2

    HI Andy,

    I talked with my Hosting company Tech and he investigated the issue and said that the Website absolutely was not hacked and that it is the
    Form / Captcha that have been exploited. See Below in Private Content for a detailed explanation from the Tech at the Hosting co.
    Thanks, Russ

    May 19, 2017 at 6:21 am #796337
    Ismael

    Hi,

    Thank you for the info.

    It might take a while before we can improve or implement a new captcha feature so I think it would be wise to use a contact form plugin temporarily. We usually recommend the Contact Form 7 plugin but you can use other plugin at your disposal.

    Best regards,
    Ismael

    June 10, 2017 at 8:52 pm #806368
    Renvato2
    June 12, 2017 at 5:28 am #806698
    Rikard

    Hi Russ,

    Sorry for the problems, most contact form plugins add a menu item in WordPress. So if you install Contact Form 7 for instance, you will get another menu item which reads Contact in the WordPress menu. You can edit your forms from there.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.