Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 20, 2017 at 4:23 pm #763685
    extraeyes

    I opened a thread yesterday. No one has responded. All of my websites have major issues with it blinking. I turned off my sliders until I can get some help.

    I need assistance. I do not do code.

    Pam Goodyer

    March 20, 2017 at 11:31 pm #763889
    Basilis

    Hi extraeyes!

    We are working to solve all the issues.
    Making more threads, just delay the replies more.

    Thank you for your understanding

    Cheers!
    Basilis

    March 20, 2017 at 11:32 pm #763892
    Basilis

    Hey!

    Actually, I checked and I can not see any thread from you, from yesterday.
    Can you please reply here, what you need?

    Also, if it is happening to many site, link al lthe sites.

    Regards,
    Basilis

    March 21, 2017 at 1:11 am #763935
    extraeyes

    Problem is as I stated above. I took all of the layer sliders out of all out of pages. I left one in at http://www.photomagx.com on the photography hot spots page for you to see. I left the Maine Photography hot spot page up where it tells me I am using advanced features in a big blue box. It was well over 24 hours without a response and I was not sure if the thread was overlooked so I opened a new one. What is the standard time to wait?

    http://photomagx.com/photography-hot-spots/ Layerslider blinks white several times no matter which transitions I use. If you do not mind telling me why. It showed up with the update. Again I do not do code. If I cannot use advanced features why doesn’t it tell me which ones are advanced? Also there was no email notification that there was a response.

    Pam

    March 21, 2017 at 7:31 am #764054
    Rikard

    Hi Pam,

    Thanks for the feedback. I get the same problem on my end as well. Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the problem then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    March 21, 2017 at 1:58 pm #764182
    extraeyes

    So far A3 Lazy Loader plug in was making the slider blink. Now the slider preview will not show the changes to the transiton. The changes do go live on the website but they will not change in the preview. I have checked every plug in. The Maine Photography hot spot slider is doing this. The photography hot spot slider is not. I have supplied admin details.

    March 22, 2017 at 5:27 pm #764908
    Andy

    Hi,

    if you already know that a 3rd party plugin is causing the issue, then we can’t do much about it, as written in our support policy. Please contact plugin’s author about it or hire a freelance developer who can make the plugin compatible for you.

    You can find a list recommended plugins for Enfold here: https://kriesi.at/support/topic/recommended-plugins/

    Best regards,
    Andy

    March 23, 2017 at 2:23 pm #765472
    extraeyes

    I deleted the plug in and was waiting on your response. I guess I had to be more clear. I did not know that people have plug ins that make their sites go haywire and do not delete them. I had no clue people would keep a plug in that does this when there are numerous others that do the same thing. SO now that I am clear. I HAD DELETED THE PLUG IN before my response now My layersider is not working properly in the preview.

    March 27, 2017 at 6:57 pm #767630
    Victoria

    Hi extraeyes,

    There has been an update to LayerSlider and Enfold 4.0.4 that came out today has it already updated. You might want to update your theme.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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