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Viewing 11 posts - 1 through 11 (of 11 total)
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  • January 16, 2017 at 9:06 pm #734369
    WP Turned UP

    Latest version of Enfold and WP. I tried disabling plugin and creating a fresh API key. Also tried the workaround here, which I would hope is no longer needed since Kriesi said this would be addressed in v 3.5.

    Thank you,
    Ryan

    January 18, 2017 at 10:45 pm #735578
    Andy

    Hey rlogan2334,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Also try to deactivate all of your plugins, to make sure non is causing this issue.

    Best regards,
    Andy

    January 18, 2017 at 11:53 pm #735618
    WP Turned UP

    1. Deactivated ALL plugins
    2. Turned off Cloudflare
    3. Cleared all caches

    No luck.

    January 24, 2017 at 2:13 am #737501
    WP Turned UP

    Hey guys. Can you take a look or offer a solution?

    January 25, 2017 at 5:24 am #738101
    Ismael

    Hi,

    Are you using the API key somewhere else? Please regenerate a new API key to replace the current one.

    Best regards,
    Ismael

    January 25, 2017 at 5:36 am #738105
    WP Turned UP

    As I said before, I created a fresh API key.

    January 26, 2017 at 10:50 am #738825
    Ismael

    Hi!

    I used your API key on my local installation and it successfully loaded the list including the “accurIT Presence – Internal” and the “Newsletter” list. However, I’m not sure why it’s not working in your installation because there are no errors or any notifications. It seems to be related with ssl. Is it ok if we deactivate the plugins while we test this? Please post the FTP in the private field as well.

    Best regards,
    Ismael

    January 26, 2017 at 4:55 pm #739031
    WP Turned UP

    1. Renamed plugins folder and mu-plugins folder – disabling all plugins
    2. Disabled Cloudflare
    3. Disabled SSL from WP Admin – Well, actually you guys did this and never turned it back on for some reason

    Still is not working. I put everything back in place.

    January 31, 2017 at 4:58 am #740471
    Ismael

    Hey!

    Thank you for the info.

    The configurations in the .htaccess file are duplicated. We created a new .htaccess file and then renamed the previous file to “.htaccessbak” which contains the invalid configuration. I’m not sure if this actually created the issue but the mailchimp API is working now.

    // https://www.accuritpresence.com/test/

    Regards,
    Ismael

    January 31, 2017 at 5:33 am #740476
    WP Turned UP

    Great, thank you!

    January 31, 2017 at 6:03 am #740484
    Ismael

    Hey!

    You’re welcome! Let us know if you encounter the issue again.

    Cheers!
    Ismael

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Viewing 11 posts - 1 through 11 (of 11 total)
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