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Hi,
our website was working fine until i updated to wp 4.7 and enfold 3.8.4 today. I am using woocommerce bookings and when trying to book something, it will calculate the price. When clicking on ‘Book now’, it doesn’t redirect to the checkout page but just reloads the current page. I am not sure if the problem is with Woocommerce, WP Bookings or Enfold. I have added login credentials for you to have a look, I can’t find anything in the error logs.Problem # 2 is booking availability. I can’t seem to book any tour that has available time slots anymore ONLY between 3 january 2017 and 14 january 2017. I have no availability rule anywhere that says bookings on these days can’t be processed. All other days seem to work fine.
Question #1: is it possible to have some kind of preloader on the booking facility? Right now it takes a long time to calculate the total price, it would be nicer if customers can see that a calculation is actually being made.
Any ideas?
Problem 1 has been solved. Updating wordpress deactivated the redirect to checkout (?) for some reason.
Still wondering about problem #2 and the booking widget though. Sometimes it takes long to calculate the price, and customers try to click the ‘book now’ button before the price was calculated. That results in an error message saying ‘please select options first’. If the widget could have a spinning loader, this wouldn’t happen. Is there any way i can do this myself or can it be done at all?
Hi,
we can’t really help you about 3rd party plugins as written in our support policy. However, which booking plugin are you using? Check out our recommended plugin list for booking plugins: https://kriesi.at/support/topic/recommended-plugins/
Best regards,
Andy
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