Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 4, 2016 at 9:47 am #720191
    andy

    Hi!

    I have problems with updating my site after making changes.
    I always have to press twice the “Aktualisieren”-button.
    And then I geht following notice in a pop up:

    GENERAL
    0
    At: https://xxxxxxx/wp-admin/admin-ajax.php?action=proxy_atd&_wpnonce=3d61b75c0d&url=/checkDocument
    —

    Besides:
    I use Enfold 3.6 but I have problems updating to 3.7/3.8.
    The whole system crashed.

    Any suggestions?

    Many greetings

    Andy

    • This topic was modified 8 years ago by andy.
    December 5, 2016 at 6:47 am #720331
    Rikard

    Hi Andy,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 5, 2016 at 8:24 am #720355
    andy

    Hi Rikard,

    please find attached the detailed data!

    Best regards

    Andy

    December 6, 2016 at 4:58 am #720805
    Rikard

    Hi Andy,

    Thanks for the details. The first thing I would like to recommend is to update the theme but you said you were having problem, what were they exactly? You can find information on updating your theme files here: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    If that is not working then please try deactivating all your plugins and try to update again.

    Best regards,
    Rikard

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