Avia Layout Builder Won't Save Edited Content

Greetings,

First off, I’d like to thank your team for the upkeep of this wonderful forum! It’s been a lifesaver on several occasions. You guys are rockstars!

Currently, I’m struggling with a seemingly unsolvable issue. After a week-long respite, I began reworking the content (text and pics) on a preexisting page, via the Avia Layout Builder (as I normally do). But, shortly after I began editing, the layout builder started malfunctioning and hasn’t worked properly since. This malfunction prohibits edited content from being saved. It occurs on edits made to both saved templates and newly created content alike. It also occurs on previously created pages and newly created pages, too.

The weird part is, the malfunctions aren’t consistent. Sometimes, when I attempt to change a picture inserted into a Color Section or Column, clicking on the Update button results in the deletion of 85% of the content on the page (i.e. different, unedited Columns and Text Blocks disappear). Other times, I can get away with editing the pictures in a Color Section, but then, after pushing “Update,” I can’t edit the content in a preexisting Text Block. Oddly enough, in some instances, whenever I try to click the “Save” button after editing a Text Block or picture (via the Avia Layout builder), the save button won’t work at all—I actually have to close the editor via the little “X” in the top, right corner, without saving. And sometimes, when I try to click “Save,” not only are the changes unsavable, but Avia’s Visual Editor randomly switches to its Text Editor mode. Again, pushing the “Update” button in any of these situations results in loosing 85% of the page content—be it preexisting or newly created.

Having searched for a fix within this helpful forum, I followed all of the suggestions listed in the following posts: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
https://kriesi.at/support/topic/avia-layout-builder-not-saving-content/

Here’s a quick outline of all the things I’ve tired (so you don’t have to reread the referenced posts):
—Disabled plugins and Reset browser cache (multiple times)
—Tested “saving error” on multiple browsers (e.g. Chrome, Firefox, & Safari)
—Increased allocated .PHP memory to 128M and then again to 256M
—Downloaded new Enfold Theme via Themeforest account (installed via WP)
—Downloaded new Enfold Theme via Themeforest account (installed via FTP)

NOTE: Enfold Theme was (and still is) up to date (3.8)

None of the aforementioned solutions have fixed my Avia Layout Builder “saving issue.” Got any ideas?
Thanks in advance…