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Viewing 13 posts - 1 through 13 (of 13 total)
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  • October 20, 2016 at 9:49 pm #702099
    mattbrooks123

    Is there a way to have contact forms send from the users email?

    We have our emails set to go into a ticketing system, and it comes as from us, so we are unable to reply directly to the user without having to manually copy/paste their email and open a new ticket.

    I know Contact Form 7 is good, but would rather not use an additional plugin

    October 20, 2016 at 10:25 pm #702116
    Basilis

    Hi mattbrooks123!

    Here are two functions that will pick up from email and subject from what the user entered – you can change them to suit your needs. Put them in your functions.php.

    
// Avia Contact Form related functions
add_filter('avf_form_from', 'avia_change_from', 10, 3);
function avia_change_from($from, $new_post, $params){
        if (!empty($new_post['e-mail'])) {
                $from = urldecode($new_post['e-mail']);
        }
        return $from;
}

add_filter('avf_form_subject', 'avia_change_subject', 10, 3);
function avia_change_subject($subject, $new_post, $params){
        if (!empty($new_post['subject'])) {
                $subject = urldecode($new_post['subject']);
        }
        return $subject;
}

    Best regards,
    Basilis

    October 24, 2016 at 7:55 pm #703408
    mattbrooks123

    I added the code, however the from Email address that gets submitted is the default wordpress email, not the user submitted one.

    October 26, 2016 at 10:45 pm #704552
    mattbrooks123

    Any update?

    October 27, 2016 at 12:31 am #704608
    Nikko

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    October 27, 2016 at 7:22 pm #704971
    mattbrooks123

    You should see it all below! Let me know once you find something.

    November 1, 2016 at 5:40 am #706542
    Ismael

    Hi,

    Is this the contact form? https://lmsdev.advancedministries.com/contact/

    Please replace the code in the functions.php file.

    add_filter('avf_form_from', 'avf_change_cf_from', 10, 3);
function avf_change_cf_from($from, $new_post, $form_params) {
    $from = urldecode($new_post['2_1']);
    return $from;
}

    Do you have any smtp plugin installed? Note that this might not work properly on certain email server configurations.

    Related thread: https://kriesi.at/support/topic/contact-form-emails-no-longer-working/#post-635068

    Best regards,
    Ismael

    November 11, 2016 at 9:28 pm #711345
    mattbrooks123

    That is the form, but the code didn’t work :(

    I don’t have an SMTP plugin installed, but maybe our host does something different. The host is called FlyWheel.

    November 15, 2016 at 10:29 am #712386
    Andy

    Hi,

    please talk about this with your host. However, I think using Contact Form 7 plugin would be the best option for you. It works well with Enfold.

    Best regards,
    Andy

    April 30, 2020 at 5:18 am #1208445
    Samuel

    Where’s the functions.php file? If I edit functions.php, will I have to edit it every time there’s a theme update?

    I would like to have a unique subject line for each form, how do I do that? Thanks.

    • This reply was modified 4 years, 6 months ago by Samuel.
    May 1, 2020 at 10:53 pm #1208995
    Nikko

    Hi Samuel,

    If you put it in the functions.php of your child theme then it won’t get lost during the theme update.
    You can download and find instructions on how to use it here: https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Nikko

    May 4, 2020 at 4:40 am #1209392
    Samuel

    Got it! Thanks.

    May 4, 2020 at 7:53 pm #1209696
    Victoria

    Hi Samuel,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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